Christin Walker

Liaison between production and IT for production control systems (all shops) ensuring working software is matching the business needs in a scaled agile framework:

• Performed system analysis, documentation, testing, implementation, and user support for new configurations
• Change Management, including testing in QA environment, deployment (pipeline) and user acceptance
• Incident management: Diagnosed, troubleshot (Openshift platform and Java based Applications) and resolved system issues.
• Resolved or escalated problem tickets.
• Enhanced interfaces to promote better functionality for business department
• Participating daily scrums with international teams (using Azure), PI planning etc.
• Gathered requirements and performed gap analysis through workshops within IT and users
• Developed diagrams to describe and lay out logical operational steps using Visio

• Gathering requirements for interface development and enhancement for new data flows between logistics application and SAP
• Requirements Analysis, Design, Coding (JCL & COBOL & SQL datasets) and testing
• Maintaining complex JCL jobs/COBOL programs/DB2 SQL datasets to support business requirements
• Problem solving, root cause analysis, and issue resolution, following our incident ticket process
• SQL database queries for reports based on user requests
• Single Point of Contact for Mainframe related questions and incidents for the Charleston plant
• Axway CFT dataflow management for Logistics and Finance interfaces
• Responsible for Incident handing
• Visualizing Dataflow for JCL nets and datasets with Microsoft Visio
• Generated ad-hoc reports to evaluate specific business requirements
• Developed customized reports, summarizing and presenting data in visually appealing format
• Multi-task and work on multiple projects concurrently, successfully due to detailed business process knowhow of multiple departments and technical skills
• Value of solved incidents and implement solutions: 20 million USD
• Leading focus groups to improve data quality and root cause analysis what cause the poor data quality
• Close collaboration with developers in Germany and Spain using JIRA
• Utilized data visualization techniques to present and explain complex data and business process flows

• Launch Project Management Team
• Monitored project milestones and adjusted scheduling to meet deadlines
• Developed and implemented project plans and budgets to ensure successful execution
• Responsible for Purchase Requisitions for all IT orders in SAP
• Close collaboration with Procurement and Finance to ensure compliance with Daimler standards
• Use financial know how to track open POs in SAP in customized excel sheet to ensure IT is in line with the planned budget.

• Project Management for global employer survey
• Ensuring project is staying in the approved Budget
• Leading international conference calls to keep global alignment
• Planned and conduct survey communication in the form of Power Point presentations, websites and print material
• Coordinator for HR/IT topics (Website development, Leading new IT requests)

• Purchasing of Marketing material for business units Oncology and Primary Care
• Worked with vendors ro have Marketing material produced according to schedule and specifications
• Managed budget for marketing initiatives, carefully keeping spending within allocated limits
• Collaborated with design team to create visuals for various marketing material
• Utilized specialized software to capture and process data.

Common education model after highschool in Germany. It is a three year apprenticeship program, rotating between a school phase and an apprenticeship phase in different departments of Pfizer. In German: "Ausbildung zur Kauffrau fuer Buerokommunikation"