Christina Alvira
Miami,FL
Summary
Forward-thinking team leader. Detailed driven with excellent organizational and interpersonal skills. Confident in making quick decisions and offering suggestions based on judgment in multiple environments. Extensive experience in customer care works well under pressure and time-sensitive issues—Multi-tasker, responsible, and reliable.
Overview
8
8
years of professional experience
Work History
Administration and Operations Coordinator
Alper JCC
Miami, FL
08.2021 - Current
- Forming and maintaining effective working relationships with parents, staff, and children.
- Field phone calls and registration questions and processes for families and staff.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Identify and resolved problems in a timely manner and works well in group problem solving.
- Provided direction and guidance to internal teams in order to achieve targets.
- Processed registrations and payments.
- Performed statistical analyses to gather data for operational and forecast team needs.
Summer Camp Supervisor & Inclusion Counselor
Alper JCC
Miami, FL
06.2021 - 08.2021
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Supervised camper and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Built positive and productive relationships with students and parents to further program objectives and overall success.
- Modeled appropriate behavior to help children develop decision making, problem-solving and other essential life skills.
Homeschool Caretaker
Gonzalez Family
Miami, FL
03.2020 - 06.2021
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Created and implemented diverse educational strategies to boost development.
- Taught children to organize toys, wash hands and share by leading by example.
- Established and maintained safe play environment for children.
- Monitored children's play activities to verify safety.
Bartender
Flanigan's Seafood Bar And Grill
Miami, FL
03.2014 - 03.2020
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Provide excellent customer service within a busy environment.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Maintain a positive working relationship with fellow staff, management, and customers.
Education
Associate of Arts - Science Education
Miami Dade College
Miami, FL06.2021
High School Diploma -
Felix Varela Senior High School
Miami, FL06.2008
Skills
- Quality Assurance
- Staff Scheduling
- Employee Motivation
- Team Leadership
- Goal Setting
- Decision Making
- Problem Anticipation and Resolution
- Focus and Follow-Through
- Originality and Creativity
- Multitasking and Prioritization
- Content Workflow
- Money Handling
Timeline
Administration and Operations Coordinator
Alper JCC
08.2021 - Current
Summer Camp Supervisor & Inclusion Counselor
Alper JCC
06.2021 - 08.2021
Homeschool Caretaker
Gonzalez Family
03.2020 - 06.2021
Bartender
Flanigan's Seafood Bar And Grill
03.2014 - 03.2020
Associate of Arts - Science Education
Miami Dade College
High School Diploma -
Felix Varela Senior High School
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