Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Overview
9
9
years of professional experience
Work History
Data Entry Supervisor
Exela Technologies
El Paso, TX
10.2018 - 06.2024
Managed a team of data entry personnel and monitored their performance.
Provided guidance to the data entry staff on how to enter data accurately and efficiently.
Trained new employees on how to use different computer applications related to entering data accurately.
Identified areas where additional training was needed for staff members who had difficulty completing tasks accurately.
Monitored daily operations of the department, ensuring that deadlines were met for all assigned projects.
Reviewed errors in data entries made by staff members, providing feedback as necessary.
Monitored remote contractors, terminals and offsite employees to support haste and precision of data entry.
Maintained employee attendance records to guarantee efficiency when meeting project deadlines.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Cashier
Lowes Home Improvment
El Paso, TX
01.2017 - 06.2017
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Customer Service Cashier
Sam's Club
El Pa, TX
02.2015 - 12.2016
Greeted customers and provided friendly customer service.
Resolved customer complaints in a professional manner.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Provided excellent customer service by helping customers locate items they were looking for.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Assisted customers with locating merchandise within the store.
Education
Associate of Arts And Sciences - Medical Assistant
Victor Valley College
Victorville, CA
01-2000
GED -
Marsh Mountain Adult School
Riverside, CA
10-1999
Skills
Report Generation
Database Maintenance
Data Management
Information Security
Employee Evaluation
Deadline-oriented
Timeline
Data Entry Supervisor
Exela Technologies
10.2018 - 06.2024
Cashier
Lowes Home Improvment
01.2017 - 06.2017
Customer Service Cashier
Sam's Club
02.2015 - 12.2016
Associate of Arts And Sciences - Medical Assistant