Christina Ash
Keystones Heights,FL
Summary
A resourceful, dedicated, and detail-oriented dental assistant with in-depth experience in policies and procedures, case management, implementation, document management, patient care, data entry, safety protocols, reporting and quality assurance. Provides exceptional customer support while building strong and trustworthy partnership while resolving complex problems. Ensures seamless highly efficient workflow processes while maximizing capabilities and maintaining consistent standards of quality. A versatile top performer who enables a company to adapt to changing needs and achieve goals and objective.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Certified Dental Assistant
Walmart Health Center
Jacksonville, Florida
09.2023 - 08.2024
- Provided patient care and chairside assistance during dental procedures.
- Prepared materials for restorations, taking impressions, and fabricating temporary crowns.
- Assisted with the placement of sealants, topical anesthetics, and fluoride treatments.
- Sterilized instruments and maintained infection control protocols.
- Performed dental radiography procedures as directed by dentist.
- Maintained patient records accurately in accordance with HIPAA regulations.
- Educated patients on proper oral hygiene techniques and postoperative instructions.
- Ordered dental supplies to maintain adequate inventory levels.
- Set up trays for specific dental procedures according to established protocols.
- Conducted preliminary interviews of new patients to obtain medical histories and completed forms accordingly.
- Greeted patients upon arrival at office and provided them with necessary information about their treatment plan.
- Assisted in laboratory work such as pouring models, trimming dies, making temporaries.
- Maintained a clean working environment by sterilizing instruments and disposing of hazardous materials properly.
- Facilitated communication between dentist, hygienist, patient to ensure smooth flow of procedure.
- Educated patients on treatment procedures and post-procedure home care.
- Gathered medical information, dental health history and vitals from patients.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Instructed patients on postoperative care to protect dental work and promote healing.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Supported dentist chairside with root canal and extraction procedures.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Protected patients by sterilizing instruments and equipment between every consultation.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Documented patient records with procedures performed and added notes taken to charts.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Established clean, sterile and welcoming environment for patients.
- Updated patient records with new data and treatment information.
Lead Registered Dental Assistant
Ivory Dental
Jacksonville, Florida
08.2022 - 07.2023
- Assisted dentist with a variety of dental treatments, including cleanings, fillings, extractions and root canals.
- Performed basic laboratory procedures such as taking impressions, pouring models and fabricating custom trays.
- Instructed patients on proper oral hygiene techniques to maintain oral health.
- Sterilized instruments and equipment between uses according to OSHA standards.
- Took digital X-rays of teeth and jaws for diagnostic purposes.
- Assisted other staff members with administrative tasks such as scheduling appointments and answering phones.
- Managed clinical operations in absence of the dentist or hygienist.
- Answered patient questions regarding their treatment plan or insurance coverage information.
- Ensured compliance with safety regulations set forth by local, state and federal laws.
- Collaborated closely with dentists to ensure optimal outcomes for patients undergoing complex treatments.
- Developed positive relationships with both existing and potential clients through excellent customer service skills.
Certified Dental Assistant
Affordable Dentures & Implants
Jacksonville, Florida
02.2019 - 12.2022
- Provided patient care and chairside assistance during dental procedures.
- Collaborate with dentists to develop the design, application and fabrication of dental prostheses and appliances, including crowns, Endosteal implants, Full mouth surgery extractions, Impressions, Remove sutures, apply anesthetic's to the gums.
- Assist in the development of new Treatment plans for patients.
Certified Dental Assistant
Stellar Dental Temporary Service LL
Palm City, Florida
03.2015 - 09.2017
- Provided patient care and chairside assistance during dental procedures.
- Prepared materials for restorations, taking impressions, and fabricating temporary crowns.
- As the dental assisting profession continues to experience a shortage, new opportunities are opening up to help address staffing needs.
Certified Dental Assistant
Family Sittason Dentistry
Hartselle, AL
01.2012 - 11.2013
- Provided patient care and chairside assistance during dental procedures.
- Prepared materials for restorations, taking impressions, and fabricating temporary crowns.
- Assisted with the placement of sealants, topical anesthetics, and fluoride treatments.
- Sterilized instruments and maintained infection control protocols.
Certified Dental Assistant
Dr. Williams Wilson
Decatur, AL
12.2011 - 01.2012
- Prepared materials for restorations, taking impressions, and fabricating temporary crowns.
- Provided patient care and chairside assistance during dental procedures.
- Sterilized instruments and maintained infection control protocols.
Office Manager/Head Dental Assistant
Dentistry Unlimited PC
Huntsville, AL
10.2002 - 11.2010
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Assisted in the preparation of dental materials such as amalgam, composite resins, impression material and cements.
- Performed laboratory procedures such as pouring up models, trimming study casts and fabricating custom trays.
- Educated patients on proper oral hygiene techniques and preventive care measures.
- Documented all clinical notes into patient charts accurately and timely.
- Managed the flow of patients through the office efficiently while maintaining a high standard of care.
- Conducted follow-up calls after treatment was completed to ensure satisfaction with services provided.
Certified Dental Assistant/Medical Records Clerk
Florida Community Health Centers
Ft. Pierce, Florida
02.1990 - 03.1995
Certified Dental Assistant
Family Dentistry DDS
Ft. Pierce, FL
03.1985 - 02.1990
Certified Dental Assistant/Lead Oral Surgery Assistant
Great Expressions
West Palm Beach, Florida
- Provided patient care and chairside assistance during dental procedures.
- Assisted in laboratory work such as pouring models, trimming dies, making temporaries.
- Greeted patients upon arrival at office and provided them with necessary information about their treatment plan.
- Supported dentist with completing minimally invasive and advanced surgical procedures.
- Educated patients on treatment procedures and post-procedure home care.
Education
Associate of Science - Degree
South University
Savannah, GA09-2020
Expanded Duties' Dental Auxiliary & Orthodontic Auxiliary - Dental Assisting
Indian River State College
Ft. Pierce, FL12-1992
Cosmetology - Manicuring/ Nail Extension Specalist
Indian River State College
Ft. Pierce, FL06-1990
Dental Radiographer - Dental X-rays
College Of Dentistry University Of Florida
Gainesville, FL12-1988
Skills
- Restorative Dentistry
- Oral Surgery
- Dental Radiography
- Disinfecting rooms and equipment
- Periodontics
- Patient Management
- Four-handed procedures
- Dental impression specialist
- Diagnostic Imaging
- Dental Radiography Techniques
- HIPAA Regulations Understanding
- OSHA Compliance Knowledge
- Regulatory Compliance
- Taking X-rays
- First Aid Training
- Knowledgeable in Epic Dental, Dentrix, Eaglesoft, CEREC Scan
- Treatment Room Breakdown
- Dental staff support
- Patient Care Coordination
- Treatment room setup
- Dental terminology knowledge
- Prosthodontics assistance
- Dental Materials Knowledge
- Endodontic Procedure Support
- Orthodontic Assistance
- Stress management techniques
- Patient Scheduling
- Sterilization techniques
- Electronic Charting
- Restorative procedures
- Exam room setups
Languages
English
Professional
Certification
- Notary Public, Florida
- Certified Nitrous oxide
- Red Cross CPR
Timeline
Certified Dental Assistant
Walmart Health Center
09.2023 - 08.2024
Lead Registered Dental Assistant
Ivory Dental
08.2022 - 07.2023
Certified Dental Assistant
Affordable Dentures & Implants
02.2019 - 12.2022
Certified Dental Assistant
Stellar Dental Temporary Service LL
03.2015 - 09.2017
Certified Dental Assistant
Family Sittason Dentistry
01.2012 - 11.2013
Certified Dental Assistant
Dr. Williams Wilson
12.2011 - 01.2012
Office Manager/Head Dental Assistant
Dentistry Unlimited PC
10.2002 - 11.2010
Certified Dental Assistant/Medical Records Clerk
Florida Community Health Centers
02.1990 - 03.1995
Certified Dental Assistant
Family Dentistry DDS
03.1985 - 02.1990
Certified Dental Assistant/Lead Oral Surgery Assistant
Great Expressions
Associate of Science - Degree
South University
Expanded Duties' Dental Auxiliary & Orthodontic Auxiliary - Dental Assisting
Indian River State College
Cosmetology - Manicuring/ Nail Extension Specalist
Indian River State College
Dental Radiographer - Dental X-rays
College Of Dentistry University Of Florida
- Notary Public, Florida
- Certified Nitrous oxide
- Red Cross CPR
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