Jacquelyn Turner
Loveland,OH
Summary
Dynamic Certified Dental Assistant with a proven track record at All Smiles Family Dental Care, enhancing patient retention through exceptional care and effective communication. Proficient in dental radiography and infection control, I consistently improved office efficiency and patient satisfaction, fostering a positive environment and ensuring optimal outcomes during procedures.
Personable and reliable with strong foundation in dental assisting principles and practices. Knowledge of dental procedures and patient care techniques, coupled with proficiency in chairside assistance and infection control. Committed to enhancing patient experiences and contributing to smooth and efficient dental practice.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
1
1
Certification
Work History
Certified Dental Assistant
All Smiles Family Dental Care
Mason, OH
- Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
- Utilized advanced dental equipment proficiently, including intraoral cameras and digital radiography tools, to support comprehensive patient assessments.
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Increased patient retention by developing strong relationships and providing personalized care.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Took dental images following strict patient protection rules, applying lead aprons.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed patient emergencies calmly and efficiently, coordinating with dental team members to provide appropriate care.
- Aided in the creation of custom dental appliances such as mouthguards or retainers by taking precise impressions of patients'' teeth.
- Educated patients on proper oral hygiene practices to maintain good oral health between visits.
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
- Contributed to practice growth through exceptional patient care, leading to increased referrals from satisfied clients.
- Enhanced office efficiency by maintaining accurate records, scheduling appointments, and managing inventory.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared and sterilized instruments and materials for use by dentists.
- Scheduled and confirmed patient appointments.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Exposed, developed and mounted dental x-rays.
- Monitored patient comfort and safety during dental procedures.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Staged tray for procedures by arranging dental instruments and equipment.
Certified Medical Assistant
Carefirst Urgent Care
Eastgate, OH
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Certified Medical Assistant
DOCS Dermatologists of Central States
Cincinnati, OH
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient pulse oximetry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Certified Medical Assistant
University of Cincinnati
Cincinnati, OH
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Certified Dental Assistant
Illmar Ezis, DDS (Periodonticts)
Cincinnati, OH
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Contributed to practice growth through exceptional patient care, leading to increased referrals from satisfied clients.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
Certified Dental Assistant
Oral/Maxillofacial Surgery - Luciano Stroia, DDS
Cincinnati, OH
- Promoted a positive environment for patients and staff through effective communication and teamwork.
- Increased patient retention by developing strong relationships and providing personalized care.
- Took dental images following strict patient protection rules, applying lead aprons.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists with complex procedures, ensuring patient safety and satisfaction.
- Improved patient comfort by providing thorough explanations of dental procedures and addressing concerns.
- Contributed to practice growth through exceptional patient care, leading to increased referrals from satisfied clients.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared patient x-rays and images for dentist review.
- Performed chair-side duties for oral and maxillofacial surgery.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Education
Associate of Applied Science - Medical Assisting
University of Cincinnati
Cincinnati, OH04-2013
Certified Dental Assistant - Dental Assisting
Scarlet Oaks Career Development Center
Cincinnati, OH05-1997
Skills
- Patient education
- Dental radiography
- Impression taking expertise
- Infection control proficiency
- Restorative dentistry
- Patient management
- Oral surgery assistance
- Oral surgery
- Electronic charting
- Dental office administration
- Orthodontic assistance
- Patient relations
- Team collaboration
- Medical records management
- Restorative dentistry assistance
- Restorative procedures
- Appointment scheduling proficiency
- Sterilization techniques
- Pediatric dental care
- Patient assessments
- Diagnostic imaging
- Patient intake procedures
- Dental radiography techniques
- Medical office administration
- Dental impression specialist
- Prosthodontics assistance
- Patient education and counseling
- Inventory management expertise
- Patient counseling
- Strong manual dexterity
- HIPAA regulations
- Endodontic procedure support
- OSHA compliance
- Equipment maintenance
- Dental materials selection
- Disinfecting rooms and equipment
- Infection control procedures
- Periodontics
- Digital dentistry
- Patient schedule management
- Four-handed procedures
- Dentrix proficiency
- Nitrous oxide administration
- Patient care management
- Exam room setups
- Equipment sterilization
- Dental impressions
- Patient scheduling
- Treatment room setup
- X-ray processing
- Sanitation protocols
- Patient services
- Appointment scheduling
- Patient care coordination
- Dental records
- First aid training
- Complex Problem-solving
- Treatment room breakdown
- Procedure support
- Data confidentiality measures
- Inventory management
- Dental staff assistance
- Regulatory compliance
- Dental terminology
- HIPAA compliance
- Team collaboration abilities
- Clinical support
- Dental staff support
- OSHA regulations
- Instrument selection
- Surgical setup
- Taking X-rays
- Dental procedure preparation
- Instrument preparation
- Oral X-rays
- Oral healthcare
- Patient records gathering
- Chair-side support
- Oral health education
- Chairside assistance
Accomplishments
- Mentored many dental assistants.
- Improved exam room setup and breakdown, improving overall efficiency.
- Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
Certification
- Certified Dental Assistant
- Radiology License
- CPR Training
High School Valedictorian
I was a Valedictorian of Goshen High School. I was class president for 4 years. I achieved high honors for 4 years. I was inducted into the National Honor Society. I was a member of the Navy JROTC program for 2 years. I achieved high honors in college. I was inducted into the National Honor Society. I worked with the handicapped students and taught them life to life duties.
Timeline
Certified Dental Assistant
All Smiles Family Dental Care
Certified Medical Assistant
Carefirst Urgent Care
Certified Medical Assistant
DOCS Dermatologists of Central States
Certified Medical Assistant
University of Cincinnati
Certified Dental Assistant
Illmar Ezis, DDS (Periodonticts)
Certified Dental Assistant
Oral/Maxillofacial Surgery - Luciano Stroia, DDS
Associate of Applied Science - Medical Assisting
University of Cincinnati
Certified Dental Assistant - Dental Assisting
Scarlet Oaks Career Development Center