Compassionate clinical support professional with experience in delivering high-quality assistance across diverse platforms. Delivered comprehensive clinical support through effective patient communication and collaboration with healthcare providers. Focused on adaptability and proactive problem-solving to enhance team efficiency and ensure optimal patient care.
Work History
Clinical Support Assistant
1 Year 8 Months
Pediatric Health Choice | 12.2024 - Current
Medical Day Center for Special needs children and children with medical complex conditions.
Obtain vital signs, I&O and any special equipment the child needs daily.
Responsible for all patient care throughout the day.
Assist in the development of patient care plans, ensuring comprehensive support for families.
Maintain a structured environment and daily schedule.
Educated families on treatment protocols and care processes to improve patient understanding and adherence.
Intensive Outpatient Mentor
2 Years 1 Month
Lighthouse Healing Center | 06.2023 - 07.2025
Developed and implemented individualized mentoring plans for clients to promote personal growth and healing.
Assessed client progress regularly to adapt mentoring strategies and ensure effective outcomes.
Facilitated group sessions to enhance communication skills and foster peer support among participants.
Collaborated with multidisciplinary teams to create holistic treatment approaches tailored to individual needs.
Client Support Specialist/ Medical Support Specialist
9 Months
Defining Wellness Centers | 12.2022 - 09.2023
Delivered individualized client support, ensuring safety, communication, and structure.
Maintained optimal client health through transitions from residential to PHP, IOP, and OP.
Maintaining optimal client health throughout residential treatment to PHP, IOP/OP
Performed critical medical tasks such as UDS, vital signs, blood draws, updating patient care plans
Provided empathetic care, addressing client needs, fostering a supportive environment to improve recovery outcomes
Optimized team efficiency, leading to improved client care and satisfaction
Introduced new support strategies, enhancing the recovery process and client well-being
Pioneered holistic care approaches, client support methods to open multiple avenues
Barn Manager, Trainer, Volunteer
4 Years 1 Month
Mississippi Horse Rescue | 07.2022 - Current
Facilitated peer support group for volunteers and rescues, enhancing collaboration and community involvement in rescue initiatives.
Mentored/Teaching other volunteers our training process and Equine Assisted Learning.
Developed and implemented equine training programs, transforming rehabilitation and future life prospects.
Pioneered community outreach programs to educate on equine care, boosting local support for rescue missions.
Revitalized health of near-death horses through innovative rescue techniques and comprehensive care.
Managed all aspects of Facility operations, including scheduling medical appointments, training clinics and events.
Fostered a culture of continuous learning among volunteers for basic training, hands on opportunities and safety.