Experienced phlebotomist with over 20 years of expertise in venipuncture and capillary blood collection. Demonstrated ability to communicate effectively with diverse patient populations, including infants, geriatrics, dialysis, transplant, and chemo patients. Proficient in quality control procedures, analyzer calibration, and timely result delivery. Recognized for leadership skills, adaptability to new protocols, and strict adherence to OSHA regulations. Led a team of 38 laboratory staff members successfully. Committed to maintaining a safe work environment, identifying risks, and promoting productivity and efficiency.
Mentoring and guiding 38 employees in the laboratory. Order supplies weekly and restock inventory. Administered billing functions to maintain profitably and meet compliance, quality, and productivity. Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws. Collect blood draws from pediatric, geriatrics, dialysis, and transplant to chemo patients daily. Complete expense reports weekly, reply to emails and sent out email. Schedule coverage for many locations. Complete competencies for current and new employees twice a year. Help with IOP and PSC inspections in the lab. Collect blood draws, DOT, paternity collections, Hair collections, processing samples, ordering test, and shipping samples. Answering phones with a professional and edentate manner. Travel to cover locations in different states. Have monthly meeting with employees. Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives. Trained new team members by relaying information on company procedures and safety requirements. Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times. Evaluated staff performance and provided coaching to address inefficiencies. Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Travel over 20 locations for coverage in three states. Collect over 45 blood draws from pediatric, geriatrics, dialysis, and transplant to chemo patients daily. Collect DOT, non-DOT , POCT, Paternity collection, Hair Follicle collection, ordering test, processing samples, and shipping samples. Enhanced customer satisfaction by swiftly resolving technical issues and providing exceptional support. Collected blood samples in accordance with laboratory protocols and regulations. Collect blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
My job as a CMLA (Certified Medical Laboratory Assistance) and Phlebotomist was to help collect and process specimens daily with OSHA-based guidelines using my PPE. Run controls, calibrate, and trouble shoot analyzers. Release results electronically or to physician and nurse. Streamlined the phlebotomy process for improved turnaround times and increased productivity. Reduced patient wait times by implementing an effective patient flow system within the lab. Draw difficult blood draws. Followed established safety protocols and standards to minimize risk of infection and injury.
Worked effectively in fast-paced environments.
Passed classes to train new hires and how to be a great PST Team Lead