Christina Barnes
Kilgore
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emergency & Disaster Management Project Manager
AshBritt, Emergency Management & Disaster Response
10.2024 - 03.2025
- Coordinated emergency response efforts during natural disasters, ensuring efficient resource distribution and timely response.
- Conducted risk assessments to identify potential hazards, implementing mitigation strategies to enhance community resilience.
- Facilitated training sessions for team members on emergency protocols and disaster preparedness to strengthen operational readiness.
- Developed and maintained relationships with local agencies and stakeholders to streamline communication during crisis situations.
- Executed post-disaster evaluations to analyze response effectiveness and inform future planning initiatives.
- Led the creation of emergency management plans, aligning strategies with local, state, and federal regulations for compliance.
- Implemented quality assurance measures to assess project progress and ensure alignment with safety and operational standards.
- Utilized GIS technology to map affected areas, aiding in strategic planning for disaster response and recovery efforts.
- Collaborated with community organizations to promote disaster preparedness programs, enhancing public awareness and engagement.
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Field Supervisor/Operations Manager
Tetra Tech
07.2022 - 10.2024
- Completed site checks and leveraged computerized applications to document or record findings.
- Promoted availability of vendor resources through continuous contact and coordination.
- Trained workers in proper methods, equipment operation and safety procedures.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Directed projects according to schedule and quality demands.
- Inspected sights to evaluate safety, operations and crew performance against objectives.
- Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
- Calculated materials and labor required to complete jobs on-schedule and prepared estimates.
- Evaluated performance and progress, and made proactive adjustments.
- Planned and scheduled field activities according to set timelines and order of operations.
Dental Office Manager
Emergency Dental Care USA
01.2020 - 07.2022
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Supervised and led team of doctors and dental assistants in the 5/17 ratio.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information.
- Mentored office employees on proper administrative procedures and how to use Dentrix software in keeping operations consistent and efficient for maximum performance.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Completed bi-weekly payroll for 17 employees.
Lead Surgical Dental Assistant/ Office Manager
Favorite Dental
05.2015 - 12.2019
- Optimized office schedule to balance team workloads, group productivity and financial targets.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Protected patients from infection by setting up and managing sterile operating fields.
- Quickly responded to emergency situations during procedures with life-saving aid.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
EDA Certified - Dental Assisting
Concorde Career College
Jacksonville, FL05.1999
Skills
- Health and Safety Compliance
- Regulatory Compliance
- Project planning and development
- Company Quality Standards
- Project tracking
- Budgeting and Resource Management
- Relationship building and Client Relations
- Coordinate Team Operations
- Progress Reporting
- Project scheduling
- Conflict Resolution Tactics
- Corrective Actions
- Continuous Improvement Process
- Monitor Safety Procedures
- Compliance Requirements
- Verify Work Quality
- Safe Work Practices
- Self Control and Integrity
- Budgetary Reviews & Development
- Stress Tolerance
- Physical Strength and Stamina
- Loss Prevention Strategies
- Status Meetings
- Creative Solutions
- Maintaining Clean Work Areas
- Project Proposals
- Administration and Management
- Infection Control Proficiency
- Complex Problem-Solving
- Universal Precautions
- Equipment and Instrument Sterilization
- Electronic Charting
- Critical Thinking
- Office Administration
- Medical Charting
- Data Confidentiality Measures
- Team Collaboration
- Emergency Dental Care
- Dentrix Proficiency
- Radiation Protection
- Rapport Development
- Patient Care Standards
- Data Verification
- Manage Schedules
- Insurance Billing
- Medical Records Management
- Personable Communication
- Health and Safety Practices
- Advising and Educating Patients
- Strong Writing and Verbal Skills
- Payment Collection
- Meeting Coordination and Support
- Database Maintenance
- Client Support
- Budget Management
- Evaluate Performance
- Data Communications
- Microsoft Office
- Payment Plans
- Administration and Operations
- Document Quality
- Regulatory Requirements
- Implementation Guidance
- Data Analysis and Modeling
- Enforce Policies
- Claim Verifications
- Leadership and Change Management
- Handling Complaints
- Customer Service Management
- Professional Correspondence
- Employee Performance Evaluations
- New Hire Orientation
- Customer Accounts Management
- High-Volume Environments
- Staff Training
- Office Supplies and Inventory
- Data Integrity
- Operational Requirements
- Non-Conformance Reports
- Accounts Payable and Accounts Receivable
- Team Meetings
Certification
CURRENT CERTIFICATIONS:
*Hazwoper 40 Hr.
*OSHA 30Hr. #26-907528132
*FEMA IS-100.c
*FEMA IS-200.c
*FEMA IS-700.b
*FEMA IS-800.d
*BLS Provider CPR Exp.03/26
Timeline
Emergency & Disaster Management Project Manager
AshBritt, Emergency Management & Disaster Response
10.2024 - 03.2025
Field Supervisor/Operations Manager
Tetra Tech
07.2022 - 10.2024
Dental Office Manager
Emergency Dental Care USA
01.2020 - 07.2022
Lead Surgical Dental Assistant/ Office Manager
Favorite Dental
05.2015 - 12.2019
EDA Certified - Dental Assisting
Concorde Career College