Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Bianco

Stroudsburg,PA

Summary

Compassionate Mental Health Tech with an understanding of empathy and proactive care. Several years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Matrix Behavior Solutions
STROUDSBURG, PA
01.2022 - 09.2025
  • Monitored client progress through assessments and documented behavioral changes.
  • Implemented evidence-based practices such as cognitive behavioral therapy when working with clients.
  • Assisted clients in developing coping skills for managing stress and anxiety.
  • Facilitated therapeutic activities, including art and music therapy sessions.
  • Responded to patient needs promptly and de-escalated challenging situations.
  • Provided emotional support during difficult circumstances for clients and patients.
  • Established professional relationships with clients, staff, and the public for effective collaboration.
  • Participated in weekly case management meetings to review treatment plans.

PCT Patient Care Assistant

Brookdale Drug & Alcohol Rehab
Tannersville, PA
Jun2020 - 03.2021
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Completed daily client rounds and tracked client movements.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Assisted with execution of client activities, support groups and field trips.
  • Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.

Behavioral Health Technician

Pyramid Healthcare Inc.
East Stroudsburg, PA
09.2019 - 04.2020
  • Assisted with execution of client activities, support groups and field trips.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Completed daily client rounds and tracked client movements.

Waitress

Big A Grillehouse
East Stroudsburg, PA
12.2018 - 07.2019
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service. Assist diners with ordering by answering menu questions or making recommendations upon request. Taking accurate orders using a POS system and communicate order details to the kitchen staff as needed. Stay up to date on any menu changes and daily specials. Check in with diners to make sure they are enjoying their meals and correct any problems. Roll silverware, set up food stations, and prep for the next shift. Deliver checks and process bill payments.

Child Care Assistant

Gingerbread Manor Childcare And Learning Center
Sciota, PA
03.2018 - 10.2018
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Cleaned up spills promptly and conducted thorough sanitizing every 2 hours to control infections.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Took care of their needs, including diapering babies and toddlers, feeding, dressing and grooming.

Personal Care Assistant

Getz Personal Care Home
Kunkletown, PA
11.2016 - 06.2017
  • Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming.
  • Planned daily activities to allow clients opportunities for light exercise.
  • Provided ongoing compassionate patient care for each client.
  • Reported concerns to supervisory nurse to maintain optimal care for all client needs.
  • Built strong and trusting rapport with clients and loved ones.

Security Guard

Intrepid Dective Agency
Hazleton, PA
06.2013 - 09.2014
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Patrolled community compound every 2 hours to look for suspicious activities.
  • Monitored premises and recorded all activity in daily officer report for submission to Senior guard in charge at close of shift.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.

Group Home Assistant

Wakefield Cottage :LLC
Albrightsville, PA
05.2011 - 09.2012
  • Helped patients with daily living requirements such as social events, emotional care and personal hygiene.
  • Drove patients to medical and personal appointments.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Delivered high level of assistance in general household duties, which included cooking, meal prep and food shopping.
  • Monitored client behaviors and emotional states, reporting concerns to home supervisor and documenting information in files.
  • Worked to improve patient outlook and daily living through compassionate care.

Education

GED -

Commonwealth Diploma Program
Harrisburg , Pa
08.2011

Some College (No Degree) - Childcare Developement

NorthHampton Community College
Tannersville, PA

Skills

  • Cognitive behavioral therapy
  • Nonverbal communication
  • Progress monitoring
  • De-escalation strategies
  • Data collection
  • Emotional support
  • Conflict resolution
  • Record keeping
  • Relationship building
  • Communication skills
  • Active listening
  • Behavior monitoring
  • Verbal de-escalation
  • Documentation skills
  • Empathy and compassion
  • Report writing
  • Family support services
  • Behavioral management
  • Activities of daily living management

Certification

  • BLS - Basic Life Support
  • AHA Healthcare Provider CPR Certification
  • Pennsylvania Child Abuse History Certification
  • Pennsylvania State Police Response for Criminal Record Check

Timeline

Behavioral Health Technician

Matrix Behavior Solutions
01.2022 - 09.2025

Behavioral Health Technician

Pyramid Healthcare Inc.
09.2019 - 04.2020

Waitress

Big A Grillehouse
12.2018 - 07.2019

Child Care Assistant

Gingerbread Manor Childcare And Learning Center
03.2018 - 10.2018

Personal Care Assistant

Getz Personal Care Home
11.2016 - 06.2017

Security Guard

Intrepid Dective Agency
06.2013 - 09.2014

Group Home Assistant

Wakefield Cottage :LLC
05.2011 - 09.2012

PCT Patient Care Assistant

Brookdale Drug & Alcohol Rehab
Jun2020 - 03.2021

GED -

Commonwealth Diploma Program

Some College (No Degree) - Childcare Developement

NorthHampton Community College

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