Driven Clinical Assistant Nurse Manager at MultiCare Capital Medical Center, I leverage nursing expertise and clinical leadership to enhance patient satisfaction and staff performance. Skilled in conflict management and staff development, I foster interdisciplinary collaboration, significantly improving care quality and team proficiency. My approach to staff coaching and mentoring cultivate a positive, results-driven work environment.
Overview
10
10
years of professional experience
Work History
Clinical Assistant Nurse Manager ICU/PCU
MultiCare Capital Medical Center
04.2023 - Current
Performs real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
Resolves conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
Evaluates staff performance regularly, provides constructive feedback and support for professional development opportunities.
Participates in hospital-wide initiatives aimed at improving overall patient experience and satisfaction levels.
Promotes a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
Investigates and independently resolves complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
ICU Nurse
MultiCare Capital Medical Center
08.2021 - 04.2023
Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
Administered medications safely and effectively, following established protocols and guidelines for dosage calculations and administration techniques.
Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
Collaborated with multidisciplinary teams to develop individualized care plans for optimal patient recovery.
Served as a liaison between physicians, family members, and patients on complex end-of-life decisions within the intensive care unit.
Provided emotional support to patients'' families while maintaining open lines of communication regarding treatment plans and progress updates.
Mentored new ICU nurses, sharing knowledge and expertise to enhance their professional growth and development.
Advocated for patients' needs and preferences with healthcare team, ensuring patient-centered care.
CCU RN
Harbor Regional Health
08.2014 - 08.2021
Assisted physicians with bedside procedures, ensuring timely intervention and accurate documentation of results.
Developed strong rapport with patients'' families, addressing concerns promptly while maintaining privacy regulations compliance.
Demonstrated strong leadership qualities during high-pressure situations, effectively delegating tasks and managing resources to ensure optimal patient care delivery.
Served as a preceptor for new nurses, facilitating their transition into the critical care environment and promoting professional growth.
Promoted a positive learning environment by sharing expertise and collaborating with peers, contributing to the overall development of the CCU team''s collective skill set.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Education
Bachelor Of Science - Nursing
Western Governors University
Salt Lake City, UT
Associate Of Applied Science - Nursing
Grays Harbor College
Aberdeen, WA
06.2014
Skills
Quality Improvement
Staff Development
Performance monitoring
Clinical Leadership
Nursing Expertise
Performance Appraisal
Interdisciplinary Collaboration
Staff Supervision
Critical Thinking
Staff Coaching and Mentoring
Conflict Management
Organizational Goal Development
Timeline
Clinical Assistant Nurse Manager ICU/PCU
MultiCare Capital Medical Center
04.2023 - Current
ICU Nurse
MultiCare Capital Medical Center
08.2021 - 04.2023
CCU RN
Harbor Regional Health
08.2014 - 08.2021
Bachelor Of Science - Nursing
Western Governors University
Associate Of Applied Science - Nursing
Grays Harbor College
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