Christina Bolin

• Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
• Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
• Built and cultivated healthy pipeline of customers interested in partnering with company.
• Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.

Senior Enterprise Account Executive – Managed IT Services & Security| Xerox March 2017 – March 2024

▪ Delivered $23 million in revenue, exceeding quota by 600%, selling a mix of new clients and expanding existing clients

▪ Revenue achieved by adding new accounts, growing revenue in existing accounts by adding innovative solutions and services

▪ Implemented Managed IT Services and Security solutions for Fortune 500 companies building C-Suite relationships

▪ Owning end-of-end sales process; starting with prospecting for new customers through final contracts

▪ Negotiated complex services, software, and solution contracts, securing favorable terms for all stakeholders

▪ Lead cross-functional teams in creative thinking, problem-solving, and uncovering innovative solutions

• Collaborated closely with technical support teams to ensure smooth implementation of solutions for enterprise customers.
• Expanded market share by developing customized proposals for large accounts while collaborating with cross-functional teams.
• Streamlined internal processes for more efficient client onboarding, leading to higher retention rates.
• Leveraged existing customer relationships to identify cross-selling opportunities for additional products or services within their organizations.
• Handled escalated customer issues, working towards a resolution that benefited both the client and our organization in the long term.
• Prioritized time management skills to balance multiple responsibilities including lead generation, proposal creation, presentation delivery and contract negotiations.
• Developed key account strategies that resulted in long-term contracts and recurring revenue streams.
• Effectively utilized company resources including industry reports, marketing materials, and sales tools to stay informed and maintain an edge over competitors.
• Exceeded quota consistently through strategic prospecting, relationship building, and effective negotiation skills.
• Achieved increased revenue by establishing long-term relationships with enterprise clients and identifying their unique needs.
• Collaborated with marketing teams to generate compelling content aimed at attracting potential clients'' attention towards our offerings.
• Drove sales growth by effectively presenting tailored solutions to high-level decision-makers at target companies.
• Built a strong pipeline of prospects through diligent research, targeted outreach efforts, and regular CRM updates.
• Fostered trust with clients by maintaining open lines of communication, setting realistic expectations, and delivering on promises made during the sales process.
• Worked alongside colleagues from various departments such as finance and legal during complex deal closures ensuring all parties were satisfied.
• Secured new business partnerships by conducting in-depth research and analysis of industry trends and potential client pain points.
• Addressed each customers' needs and wants to recommend suitable product options.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Supported customers continuously from sales process to product set-up and use.
• Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
• Researched potential clients and markets to prepare for appointments.
• Scheduled, updated and maintained product preparations and customer promotions.
• Enhanced product exposure to customers by negotiating display position and adhering to merchandising standards.
• Created and implemented marketing strategies and proposed innovative ideas to attract new clients.

• Increased revenue growth by identifying new opportunities within enterprise accounts and developing strategic partnerships.
• Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
• Built and cultivated healthy pipeline of customers interested in partnering with company.
• Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns.

Managed IT Services and manufacturers solutions: Hewlett Packard, Xerox, IBM, Lexmark, Canon, Konica Minolta, Kyocera,

and software solutions: DocuSign, Levi, Ray & Shoup, Paper Cut, Printer Logic, and PrintReLeaf sustainability offerings

▪ Mentored junior sales associates in mastering sales techniques, enhancing team performance and sales-readiness

▪ Surpassed annual sales targets by over 125%, inclusion in recognition of Chairman's Club from 2011 to 2016

• Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
• Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
• Maintained detailed records of all client interactions, ensuring accuracy in reporting and facilitating clear communication across teams involved in each project or campaign execution.

▪ Implemented Managed IT Services and Security solutions for Fortune 1000 companies building C-Suite relationships

▪ Collaborated with Hewlett-Packard leadership to develop and implement a direct sales GTM strategy for Hewlett Packard

Direct Managed Print Services, enhancing client engagement, service delivery, and growing new client revenue

▪ Coordinated a direct and channel sales approach, managing direct customer engagements alongside channel partner-led

relationships to maximize reach and revenue, and expanding Managed Print Solutions offering

▪ Recorded the largest sales to a single customer in the history of Hewlett-Packard's printer division in 2002

▪ Appointed to present HP Digital Workplace Solution to the Sales team at the National Sales Conference in 2001

▪ Achieved the HP Goldquest award in 2002, placed in the top 5% of sales performers globally due to outstanding sales

leadership and performance