CHRISTINA BOUDREAUX
PHILADELPHIA,PA
Summary
Detail-oriented professional with extensive experience in title processing at Capital Auto Auction. Proven track record of enhancing workflow efficiency and accuracy, implementing improvements that reduced turnaround times. Skilled in document review and data entry, while fostering collaboration and training among team members to achieve departmental goals.
Overview
25
25
years of professional experience
Work History
Title Clerk
Capital Auto Auction
06.2019 - Current
- Processed vehicle titles and registration documents to ensure compliance with state regulations.
- Maintained accurate records of vehicle ownership transfers using proprietary software systems.
- Collaborated with auction staff to resolve title discrepancies and enhance workflow efficiency.
- Trained new employees on title processing procedures and best practices for accuracy.
- Reviewed incoming documentation for completeness, identifying potential issues before processing.
- Implemented improvements in title processing procedures, reducing turnaround times significantly.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
Medical Unit Clerk
The Brunswick at Attleboro
06.2015 - 06.2019
- Managed patient admissions and discharge processes, ensuring accurate documentation and timely communication with healthcare teams.
- Coordinated scheduling of appointments and tests, optimizing workflow for medical staff and enhancing patient experience.
- Maintained electronic health records with attention to detail, ensuring compliance with regulatory standards and safeguarding patient information.
- Assisted in training new clerks on office procedures, fostering a collaborative environment and enhancing team efficiency.
- Acted as a liaison between patients, families, and healthcare providers to address inquiries and resolve issues promptly.
- Ensured compliance with HIPAA regulations, safeguarding confidential patient information during record maintenance.
Personal Care Assistant
Wesley Enhanced Living
09.2010 - 08.2014
- Provided compassionate personal care to residents, enhancing comfort and well-being.
- Assisted with daily living activities, promoting independence and dignity in care.
- Collaborated with healthcare professionals to develop individualized care plans.
- Implemented safety protocols, ensuring a secure environment for residents.
- Mentored junior staff on best practices in personal care and resident interaction.
- Monitored health status of residents, reporting changes to nursing staff promptly.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
SENIOR ASSISTANT STORE MANAGER
FYE
10.2000 - 01.2010
- Assisted in daily store operations, ensuring adherence to company policies and procedures.
- Supported inventory management processes, including stock replenishment and organization.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Monitored store presentation standards, maintaining cleanliness and visual merchandising guidelines.
- Troubleshot and resolved problems. mediated staff disputes and handled customer complaints
Education
Medical Assisting
Abraham Lincoln High School
Philadelphia, PA05-2004
Skills
- Title processing
- File management
- Accuracy and precision
- Document review
- Title examination
- Data entry
Timeline
Title Clerk
Capital Auto Auction
06.2019 - Current
Medical Unit Clerk
The Brunswick at Attleboro
06.2015 - 06.2019
Personal Care Assistant
Wesley Enhanced Living
09.2010 - 08.2014
SENIOR ASSISTANT STORE MANAGER
FYE
10.2000 - 01.2010
Medical Assisting
Abraham Lincoln High School
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