Christina Bravo
Oxnard,CA
Summary
Skilled Registered Dental Assistant with a proven track record of building strong relationships and fostering patient trust. Utilizes expertise in patient care and education to ensure optimal oral health outcomes. Committed to supporting practice growth and stability.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lead Registered Dental Assistant
Oxnard Children's Dental Group
Oxnard, CA
01.2023 - Current
- Aided new hires in acquiring the necessary skills for becoming a successful dental assistant.
- Collaborated with dentists, ensuring optimal outcomes for patients receiving complex treatments.
- Implemented infection control protocols throughout the office including cleaning surfaces between each use.
- Maintained cost efficiency while ordering necessary dental supplies, ensuring high-quality care for patients.
- Provided chairside assistance in accordance with established protocols during all dental procedures.
Practice Manager/Registered Dental Assistant
Children's Choice Pediatric Dental Care
Oxnard, CA
05.2018 - 01.2023
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Provided leadership and guidance to the dental team in order to meet goals and objectives.
- Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
- Facilitated efficient audit processes through proactive involvement, including gathering required documents and addressing auditor queries.
- Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
- Oversaw and enforced compliance with HIPAA regulations pertaining to patient confidentiality.
- Mentored and coached interns and newly hired team members on office procedures and computer systems.
Registered Dental Assistant
Sunny Smiles Pediatric Dentistry
Ventura, CA
12.2011 - 05.2018
- Assisted dentist in the administration of local anesthetics, oral sedation and nitrous oxide sedation.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Successfully set up exam and treatment rooms by assembling essential instruments, tools, supplies, and equipment for each procedure prior to patient arrival.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Safeguarded against cross contamination through the use of automatic washers to sterilize dental equipment.
Dental Assistant/Dental Receptionist
Dr. Annie-Crystalline A. Hoang
Oxnard, CA
10.1999 - 12.2011
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Efficiently handled administrative tasks including appointment scheduling, telephone communication, and record updates.
- Performed basic bookkeeping tasks such as balancing cash drawers and preparing bank deposits.
- Reviewed financial policies with patients before implementing treatment plans.
- Maintained accurate records of patient accounts receivable, optimizing financial management and reducing discrepancies.
- Addressed insurance billing inquiries pertaining to claims submitted by the office.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Sterilized instruments according to established guidelines and protocols.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Education
Regional Occupational Program
Camarillo, CASkills
- Disinfecting rooms and equipment
- HIPAA Compliance
- Patient Counseling
- Exam room setups
- Patient care management
- Appointment Scheduling
- Patient schedule management
- Insurance Verification
- Dentrix proficiency
- Patient Relations
- Four-handed procedures
- Team Collaboration
- Sterilization techniques
- Staff Training and Development
- Restorative procedures
- Electronic Charting
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- RDA License 78317
- Active BLS/Pears
Timeline
Lead Registered Dental Assistant
Oxnard Children's Dental Group
01.2023 - Current
Practice Manager/Registered Dental Assistant
Children's Choice Pediatric Dental Care
05.2018 - 01.2023
Registered Dental Assistant
Sunny Smiles Pediatric Dentistry
12.2011 - 05.2018
Dental Assistant/Dental Receptionist
Dr. Annie-Crystalline A. Hoang
10.1999 - 12.2011
Regional Occupational Program