Christina Breeden
Bridgewater,VA
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Highly detail-oriented and professional Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Self-directed individual with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills. Results-driven with experience in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Proactive professional strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a full time career position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Branch Manager
OneMain Financial
11.2004 - 02.2024
- Evaluated and negotiated contracts to procure favorable financial terms.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
- Consulted customers to boost product sales and services.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Boosted sales and customer loyalty through incentive programs.
- Resolved various issues impacting sales management and business operations.
- Maintained friendly and professional customer interactions.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Examined customer loan applications for loan approvals and denials.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Assessed employee performance and developed improvement plans.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Engaged employees in business processes with positive motivational techniques.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with regulatory guidelines and requirements.
- Submitted loan applications to underwriter for verification and recommendation.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Developed strategic plans for day-to-day financial operations.
Education
High School Diploma -
Madison County High School
Madison, VA05.1994
Skills
- Financial Administration
- Documentation
- Staff Recruitment and Hiring
- Remote Video Conferencing
- Account Review
- Financial analysis and reporting
- Product Training
- Staff Supervision
- Sales management
- Willing to Learn
- Data Analysis
- Community Networking
- Collections
- Sales expertise
- Shift Scheduling
- Work Prioritization
- Loans
- Sales professional
- Asset Protection
- Client Relationship Management
- Accounting management
- Customer Relationships
- Branch Operations Management
- Word Processing
- Business Relationship Management
- Loss Mitigation
- Recruitment and hiring
- Accounts Receivable
- Human Resources
- Customer relationship development
- Excellent time management skills
- Cash Handling
- Goal Setting
- Team Building Leadership
- Operations Management
- Cash handling expertise
- Proactive and Focused
Timeline
Branch Manager
OneMain Financial
11.2004 - 02.2024
High School Diploma -
Madison County High School
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