Christina Breeden
Bridgewater,VA
Summary
I am a hard working, honest, dedicated, driven, customer and employee focused individual whom is looking to bring all of my years of experience, knowledge and overall positive attitude to your company!
Overview
18
18
years of professional experience
Work History
Branch Manager
OneMain Financial
11.2005 - 02.2024
- Hire, retain and train high preforming, compliant, trustworthy and driven employees
- Build and maintain quality relationships with our customers and community
- Worked closely with upper management to develop strategies to keep employees engaged
- Used strategic thinking to prioritize and resolve issues as they arise with speed and consistency
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
High School Diploma -
Madison County High School
Madison, VA05.1994
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Excellent work ethic
- Attention to Detail
- Coaching and Mentoring
- Relationship building and management
- Strong team-builder
- Verbal/written communication
- Employee Development
- Staff Management
- Decision-Making
- Team Player
Timeline
Branch Manager
OneMain Financial
11.2005 - 02.2024
High School Diploma -
Madison County High School
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