Compassionate and dedicated healthcare professional with extensive experience at Bon Secours Mercy Health. Skilled in medication administration and empathetic caregiving, I excel in enhancing patient comfort and safety. Proven ability to manage medical records and provide direct patient care, ensuring compliance with HIPAA standards while fostering strong patient relationships.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Direct Support Professional
Iron And String Life Enhancement
08.2023 - Current
Provided compassionate assistance to individuals with diverse disabilities during daily tasks.
Provided support in personal care tasks like bathing, grooming, and dressing for clients.
Ensured precise tracking of medication and vital statistics for client well-being.
Facilitated client engagement in recreational activities to boost social interaction and alleviate loneliness.
Medical Assistant
Bon Secours Mercy Health
11.2022 - 03.2025
Enhanced patient intake operations, ensuring meticulous data entry and documentation.
Managed appointment scheduling, optimizing patient flow and reducing wait times.
Managed medical records in accordance with confidentiality standards and regulatory requirements.
Managed records by filing, organizing, and scanning documents.
Assisted in emergencies through vital sign acquisition and EKG performance.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
State Tested Nursing Assistant
Maplecrest Nursing & Rehabilitation
08.2022 - 07.2023
Assisted residents with daily living activities, enhancing comfort and well-being.
Maintained cleanliness and safety of resident environments, adhering to health regulations.
Communicated effectively with residents and families, providing emotional support and information.
Documented patient care accurately in electronic health records, ensuring compliance with policies.
Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Provided emotional support to patients and families during difficult times, demonstrating empathy and understanding.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Medical Assistant
Bon Secour Mercy Health
11.2018 - 11.2022
Enhanced patient intake operations, ensuring meticulous data entry and documentation.
Managed appointment scheduling, optimizing patient flow and reducing wait times.
Managed medical records in accordance with confidentiality standards and regulatory requirements.
Managed records by filing, organizing, and scanning documents.
Assisted in emergencies through vital sign acquisition and EKG performance.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Certificate - Certified Nurse Assistant
Chiffon
Youngstown, OH
Bachelor of Science - Healthcare Administration
Mercy College
Youngstown, OH
12.2024
Associate of Applied Science - Medical Assistant
Eastern Gateway Community College
Youngstown
08.2018
Skills
Disability awareness
Compassionate caregiving
Medication administration
Direct patient care
EMR / EHR
Empathy and patience
HIPAA compliance
Adaptability and flexibility
Verbal and written communication
CPR certification
Certification
BLS - Basic Life Support
CNA - Certified Nursing Assistant
CCMA - Certified Clinical Medical Assistant
Quote
It is never too late to be what you might have been.