Excel
Christina Bristow
Correctional Case Records Analyst
Blythe,CA
Work Preference
Summary
Correctional Case Records Analyst with strong records management and data entry expertise developed in correctional facility operations. Leverages skills in document scanning, audit preparation, records classification, and computer operations to ensure accurate, compliant, and retrievable case files while streamlining processes and training staff. Focused on improving record integrity and operational efficiency to support facility readiness and regulatory compliance.
Work History
Correctional Case Records Analyst
Ironwood State Prison
Blythe, CA
03.2022 - 02.2026
- Analyzed inmate records to ensure compliance with legal regulations and institutional policies.
- Developed and maintained comprehensive filing systems for efficient retrieval of documents and information.
- Collaborated with multidisciplinary teams to support data driven decision making in case management.
- Conducted regular audits of records to identify discrepancies and implement corrective measures.
- Managed sensitive information with discretion, ensuring confidentiality and adherence to privacy standards.
- Implemented technology solutions for electronic records management, reducing reliance on paper based systems.
Business Services Officer I (Supervisor)
Ironwood State Prison
Blythe, CA
09.2017 - 03.2022
- Supervised daily operations, ensuring compliance with organizational policies and procedures.
- Developed training programs to enhance team performance and operational efficiency.
- Managed financial aspects of the department such as budgeting, forecasting expenses, and monitoring revenue streams.
- Implemented process improvements that streamlined workflows and reduced operational delays.
- Monitored key performance indicators, driving accountability within the business services team.
- Oversaw vendor relations, negotiating contracts to ensure cost effective solutions for the organization's needs.
- Facilitated weekly coordination sessions with custody, facilities, and procurement to resolve bottlenecks, improving turnaround for business requests and stakeholder trust.
- Executed regular audits of financial reconciliations and billing records to detect discrepancies early and maintain accurate departmental reporting.
- Partnered with custody and facilities leaders to design joint escalation protocols, accelerating issue resolution and strengthening interdepartmental trust.
- Mentored frontline staff on priority management and documentation best practices, boosting team confidence and sustaining service delivery during peak periods.
Business Services Analyst (Specialist)
Ironwood State Prison
Blythe, CA
04.2014 - 09.2017
- Managed administrative tasks, ensuring accurate documentation and efficient communication among departments.
- Assisted in organizing inmate programs, enhancing participation and engagement within the facility.
- Coordinated scheduling for staff meetings, optimizing resource allocation and time management.
- Implemented process improvements for record keeping, increasing accuracy and retrieval efficiency.
- Trained new staff on operational procedures, fostering team cohesion and knowledge sharing.
- Developed training materials for staff development, promoting continuous learning initiatives within the facility.
- Led cross functional teams to streamline workflow processes, improving overall departmental efficiency.
- Evaluated operational procedures regularly, identifying areas for enhancement to support strategic objectives.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Engaged with customers to build business relationships.
- Verified work aligned with service levels agreed and client requirements.
- Proactively engaged customer in various departments in order to provide in depth product knowledge in non commissioned environment.
- Optimized internal workflows to reduce manual effort by implementing efficient software tools and applications.
- Handled confidential information professionally, ensuring compliance with relevant data protection regulations.
- Managed budgets for various projects, ensuring cost effective allocation of resources and timely completion of deliverables.
- Maintained organized filing systems for easy access to important documents, improving overall efficiency within the department.
- Improved client satisfaction by efficiently managing and prioritizing tasks in the Business Services department.
- Reduced turnaround times on project delivery by effectively coordinating resources and delegating tasks.
- Negotiated contracts with vendors to secure cost effective pricing on office supplies and services.
- Increased customer retention rate with proactive communication and timely resolution of client concerns.
- Facilitated successful event planning by working closely with external partners and vendors, delivering memorable experiences for attendees.
- Coordinated travel arrangements for staff members attending conferences or other work related events, streamlining logistics planning processes.
- Trained new hires in company policies and procedures, fostering a culture of continuous learning and professional development.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Office Assistant
Ironwood State Prison
Blythe, CA
08.2011 - 04.2014
- Managed front desk operations and provided assistance to staff.
- Maintained accurate records of activities and correspondence.
- Input data into spreadsheets and databases with high accuracy.
- Streamlined communication and document processing within the office.
- Coordinated scheduling and resource allocation across departments to ensure coverage during peak shifts, improving operational continuity and team responsiveness.
- Assisted with onboarding of new employees.
Case Records Technician
Ironwood State Prison
Blythe, CA
08.2009 - 08.2011
- Processed case records to ensure compliance with institutional policies.
- Maintained accurate and organized filing systems for documentation.
- Conducted audits to identify discrepancies and ensure data integrity.
- Improved processing efficiency by accurately entering and updating records.
- Reviewed incoming legal and administrative paperwork to identify missing elements, instituting checklist driven intake that produced noticeable reductions in follow up cycles.
- Reconciled cross departmental records to resolve inconsistencies, strengthening record accuracy and supporting reliable reporting to supervisors.
- Partnered with custody and records teams to standardize documentation formats, reducing manual clarifications and smoothing interdepartmental transfers.
Office Assistant
Ironwood State Prison
Blythe, CA
09.2007 - 08.2009
- Managed scheduling and coordination of administrative tasks within facility operations.
- Assisted in maintaining accurate records and documentation for inmate programs.
- Facilitated communication between departments to enhance workflow efficiency.
- Organized materials and supplies, ensuring availability for daily operations.
- Trained new staff on office procedures and operational protocols to ensure compliance.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
- Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
Education
General Studies - undefined
Holtville High School
06.1996
Skills
- Audit preparation
- Records classification
- Document scanning
- Computer operations
- Fast learner
- Adaptability and flexibility
- Privacy regulations
- Clerical skills
- Records management
- Teamwork and collaboration
- Multitasking Abilities
- Data entry
Personal Information
Age: 47
References
- Maria Howard, California Department of Corrections, (442) 866-3230
- Francisco Rascon, Ironwood State Prison, (760) 921-4380
- Hector Rojas, Ironwood State Prison, (760) 921-4335
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Word
Access
Timeline
Correctional Case Records Analyst
Ironwood State Prison
03.2022 - 02.2026
Business Services Officer I (Supervisor)
Ironwood State Prison
09.2017 - 03.2022
Business Services Analyst (Specialist)
Ironwood State Prison
04.2014 - 09.2017
Office Assistant
Ironwood State Prison
08.2011 - 04.2014
Case Records Technician
Ironwood State Prison
08.2009 - 08.2011
Office Assistant
Ironwood State Prison
09.2007 - 08.2009
General Studies - undefined
Holtville High School