Hi, I’m
Christina Brookshire
1622 Duke Rd ,TN
Summary
Motivated employee who is highly energetic, out- going and detail- oriented. Handles multiple responsibilities simultaneously while providing exceptional workmanship. Quickly learns and masters’ new concepts and skills. Passionate about ensuring co-worker/ employees/ and/or customers leave business with a positive experience. Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
15
years of professional experience
Work History
Gus’s World-Famous Fried Chicken
Assisant General Manager
10.2018 - Current
Job overview
- Know every position from the F.O.H to B.O.H and be able to step in if needed
- Do table touches which is where the M.O.D goes out and check on all the tables in the restaurant
- Go to the bank and get all change that the store needs
- Place all orders with US foods, Sysco, Sicara, and caravan
- Make a daily prep list based on the par.
Sonic Drive
Manager
02.2017 - 08.2017
Job overview
- Opening the store and closing the store correct
- Making sure all prep is done correctly and on time for opening
- Counting all carhop turn-ins
- Answering the intercom when ever needed
- Providing the best leadership and customer service possible.
Five Guys Burgers and Fries
Manager
10.2016 - 02.2017
Job overview
- Starting from the moment the customer pulls in the parking lot we have all attention to detail
- Five guys train’s you to have some of the best commutation as a team I have ever seen and the customers love to see it
- Calling out Patties to be dropped and just a great deal of teamwork and leadership
- Counting all prepped items and seeing what u need to prep for that day and its excepted business
- At Five guys we were not only a leader but also a member of the team as I always strive to be it every job.
Happy Frog Outlet
Manager
06.2016 - 11.2016
Job overview
- Offer exceptional customer service to differentiate and promote the company brand
- Collaborate with customer service team members to give exceptional service throughout the entire shopping and purchasing experience
- Overseeing all aspects of a store’s operations: marketing merchandising, inventory merchandising, pricing, hiring, and training, firing and promoting employees
- Responsible for meeting and exceeding company sales, credit, conversion and quality goals.
Manager
09.2015 - 06.2016
Job overview
- Midsouth liquor- olive branch, MS
- Scheduled weekly inventory pickups and deliveries with vendors
- Making sure employee’s customers and facilities stay within Beverage control requirements
- Pricing inventory within a profitable range yet lower than competitor’s prices!
- Maintain good clientele relationships through communication skills, trained in key elements of exceptional customer service, able to deal with safety of customers if they need arises.
Fillin station grille
Lead server/ Bartender
02.2014 - 09.2015
Job overview
- Efficiently set up and served parties up to 50 people (separately billed)
- Opened and closed bar and maintained appropriate stocks levels of garnishes and mixes to minimize waste
- Collect money and give change for food/drinks served
- Trained new employees on the Job.
Colton
03.2013 - 02.2014
Job overview
- S steakhouse- olive Branch, MS
- Fostered repeat customers by consistently providing quick, well-timed, and professional service
- Listened to customers' preferences to make appropriate suggestions
O
Delivery Driver
08.2012 - 11.2012
Job overview
- Cross checking part number to ensure the correct product is delivered
- Making deliveries in a timely manner
- Checking and receiving core auto parts
- Putting up inventory in an efficient manner according to part numbers and style!
- Server
Applebee’s
05.2010 - 04.2012
Job overview
- Operated POS terminals to input customer orders, swiped credit cards, and enter cash amounts received
- Proven ability to ''upsell'' alcohol, dessert, and appetizers to customers
- Effectively pre-bus tables
- Shutting down, restocking cleaning, and preparing for morning shift
Chevron Convenience Store
Cashier
04.2010 - 09.2011
Job overview
- Welcoming customers entering the store in a warm and professional manner
- Receiving payments from customers for goods sold
- Maintaining inventory and stock
- Preparing delivery records.
AAA Chiropractic Clinic
Front Desk Receptionist
08.2008 - 11.2010
Job overview
- Temporarily Filled in as needed-Horn Lake, MS
- Gave information of medical office procedures for patients
- Verify that client’s information is up to date and accurate in our database
- Booking appointments
- Verify medical insurance.
Abner's Chicken
Cashier
03.2009 - 04.2010
Job overview
- Greet and assist customers with purchases
- Operate touch screen cash register
- Operate drive- through window.
Education
Horn Lake High SchoolHorn Lake, MS
GED
06.2007
Skills
- Cash handling accuracy
- Excellent multi-tasker
- Strong communication skills
- Upbeat personality
- Management
- Excellent trainer
- Conflict resolution
- Works well under pressure
- Business Leadership
- Manage Operations
Timeline
Assisant General Manager
Gus’s World-Famous Fried Chicken
10.2018 - Current
Manager
Sonic Drive
02.2017 - 08.2017
Manager
Five Guys Burgers and Fries
10.2016 - 02.2017
Manager
Happy Frog Outlet
06.2016 - 11.2016
Manager
09.2015 - 06.2016
Lead server/ Bartender
Fillin station grille
02.2014 - 09.2015
Colton
03.2013 - 02.2014
Delivery Driver
O
08.2012 - 11.2012
Applebee’s
05.2010 - 04.2012
Cashier
Chevron Convenience Store
04.2010 - 09.2011
Cashier
Abner's Chicken
03.2009 - 04.2010
Front Desk Receptionist
AAA Chiropractic Clinic
08.2008 - 11.2010
Horn Lake High School
GED
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