Christina Brown
Florence,MS
Summary
Dynamic and results-oriented professional with a proven track record at Help At Home Homecare, adept in field operations and task delegation. Excelled in enhancing customer satisfaction and streamlining project completion, demonstrating exceptional multitasking and team collaboration skills. Achieved significant improvements in compliance and efficiency, showcasing strong organizational and client relations abilities.
Overview
6
6
years of professional experience
Work History
Field Supervisor
Help At Home Homecare
02.2024 - Current
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Presented weekly and monthly performance reports to demonstrate team progress.
Waitress
Waffle House
09.2023 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
Construction Worker
Donalds Flooring & Construction
10.2021 - 08.2023
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Receptionist
Gray-daniels Chevrolet
07.2019 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Floor Assistant
High Heaven
07.2018 - 07.2019
- Conducted regular price checks to ensure accuracy of displayed prices, reducing instances of discrepancies at checkout points.
- Assisted in maintaining a clean and organized store environment, contributing to a positive shopping experience for customers.
- Supported inventory management by accurately processing shipments and restocking merchandise as needed.
- Enhanced customer satisfaction by providing efficient and friendly service on the sales floor.
- Demonstrated strong multitasking skills while balancing tasks such as stocking shelves, assisting customers, and operating cash registers when necessary.
Education
No Degree -
Florence High School
Florence, MSSkills
- Field Operations
- Task Delegation
- Customer Service
- Strong multitasking
- Team Collaboration
- Team-oriented and dependable
- Organization skills
- Customer/Client relations
Timeline
Field Supervisor
Help At Home Homecare
02.2024 - Current
Waitress
Waffle House
09.2023 - 02.2024
Construction Worker
Donalds Flooring & Construction
10.2021 - 08.2023
Receptionist
Gray-daniels Chevrolet
07.2019 - 09.2021
Floor Assistant
High Heaven
07.2018 - 07.2019
No Degree -
Florence High School
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