Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Brown

Las Vegas,NV

Summary

Customer Service Specialist experienced in insurance, sales, culinary, and audio production industries. Enhanced customer satisfaction and operational efficiency through effective conflict resolution and strong communication skills. Dependable professional with proven expertise in installing.

Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

13
13
years of professional experience

Work History

Tech installer

Les Olson
Las Vegas, Nv
06.2026 - 09.2026
  • Deliver and install printers/copiers/MFPs at businesses.
  • Connect equipment to networks using Ethernet/Wi-Fi and configure basic network settings.
  • Install printer drivers/software on computers or workstations.
  • Test the equipment to make sure printing, scanning, copying, and other functions work.
  • Troubleshot installation issues, ensuring successful connectivity and functionality of equipment.
  • Trained customers on effective use and operation of equipment, enhancing user experience.
  • Managed equipment inventory and installation paperwork, streaming process for future installations.

Line cook

First Watch
Las Vegas, NV
11.2025 - 06.2026
  • Prepared and cooked diverse menu items for high-volume service.
  • Developed daily specials to elevate guest satisfaction.
  • Created daily specials to enhance guest dining experience.

Cook

JW Marriott Hotel
Las Vegas, NV
12.2024 - 12.2025

● Execute high-quality banquet meals for weddings, conferences, and corporate events, ensuring consistency with JW Marriott’s culinary standards.

● Prepare and present buffet and plated meals with attention to detail, flavor, and aesthetics.

● Support the Executive Chef and the banquet team in coordinating meal service for large-scale events.

● Prepared daily meals for hotel associates, prioritizing variety, nutrition, and dietary requirements to enhance overall dining experience.

● Maintained clean, organized kitchen environment in compliance with JW Marriott and health department regulations to uphold safety standards.

Claims Specialist

Allstate Insurance Company
Las Vegas, NV
09.2021 - 09.2025

● Resolved claims promptly and accurately, ensuring compliance with local, state, and federal insurance regulations.

Reviewed and processed new claims reports to ensure timely adjudication.

● Maintain effective communication with insurance departments and clients to ensure claim resolution.

● Organized and presented detailed claim review plans to management, facilitating informed decision-making.

  • Reviewed policy details to ensure compliance with company guidelines.
  • Communicated with clients to gather necessary information for claims.
  • Coordinated with adjusters to assess damage and claim validity.
  • Resolved disputes by effectively negotiating settlements between parties.

Sales Consultant/Inventory Specialist

Acura
07.2018 - 09.2021
  • Managed daily sales records and schedules, providing detailed reports that informed management decisions
  • Built and maintained strong customer relationships, enhancing dealership reputation and customer loyalty.
  • Oversaw dealership inventory, ensuring optimal stock levels and accurate records.
  • Oversaw dealership inventory, maintaining optimal stock levels and ensuring accuracy in inventory records.

Line Cook

Marriott Hotel International
08.2016 - 06.2018
  • Delivered timely, high-quality food service while ensuring compliance with nutrition, sanitation, and safety regulations.
  • Prepared food items to meet Marriott's high standards, enhancing guest satisfaction.
  • Fostered positive relationships with colleagues and customers, contributing to a collaborative work environment.

Grill Cook/Chefs Assistant

Credit One Bank
06.2014 - 08.2016
  • Prepared food to order, tailoring each dish to customer specifications for optimal satisfaction.
  • Managed portion control, evaluating food quality to uphold standards of excellence.
  • Ensured proper storage and rotation of food items, maintaining freshness and safety for all ingredients.

Chefs Assistant

Stevens Institute of Technology Sodexo
10.2013 - 05.2014
  • Executed menus and recipes using standard food preparation techniques to deliver consistent quality dishes.
  • Assisted chefs in meal preparation and ingredient organization.
  • Maintained kitchen cleanliness and adhered to food safety standards.
  • Maintained high safety standards through proper food storage and handling practices, ensuring food safety compliance.
  • Supported inventory management by tracking supplies and ingredients.

Education

Certificate -

Marriott Rouxbe Cooking School
Las Vegas, Nv
09.2017 - 09.2017

Culinary Arts Certificate -

Star Career Academy

High School Diploma -

Edward A. Reynolds West Side High School

Skills

  • Network Configuration
  • Equipment Setup
  • Technical Troubleshooting
  • Excellent Customer Service
  • Conflict Resolution
  • Sales management
  • Office suite proficiency
  • Marketing Strategies
  • Network Configuration

Timeline

Tech installer

Les Olson
06.2026 - 09.2026

Line cook

First Watch
11.2025 - 06.2026

Cook

JW Marriott Hotel
12.2024 - 12.2025

Claims Specialist

Allstate Insurance Company
09.2021 - 09.2025

Sales Consultant/Inventory Specialist

Acura
07.2018 - 09.2021

Certificate -

Marriott Rouxbe Cooking School
09.2017 - 09.2017

Line Cook

Marriott Hotel International
08.2016 - 06.2018

Grill Cook/Chefs Assistant

Credit One Bank
06.2014 - 08.2016

Chefs Assistant

Stevens Institute of Technology Sodexo
10.2013 - 05.2014

Culinary Arts Certificate -

Star Career Academy

High School Diploma -

Edward A. Reynolds West Side High School
Christina Brown