Christina Buffa
Kansas City,MO
Summary
Agile-minded and results-oriented leader with 20 plus years in Program & Project Management. I have knowledge in program and project initiation and planning, including working with business change owners to define program vision, outline benefits and provide governance to deliver on the objectives.
I am an accomplished professional with experience leading high-performing teams in both infrastructure and application development and can blend project methodologies to align and drive benefits outcome for the program.
I have extensive experience in risk and issue management, project artifact development, change management, refining of processes, and improving program performance. My strengths include understanding business requirements and engaging with stakeholders to create and manage efficient programs that align with competing priorities across multiple teams.
Overview
9
9
years of professional experience
1
1
Certificate
1
1
Language
Work History
Sr. Project Manager – End User Experience/Enterprise IT Operations
APEX Systems
, US
09.2023 - Current
- Directed Intune Mobile Device Management (MDM) remediation, resulting in enhanced end-user experience through standardized operational processes.
- Developed comprehensive risk mitigation strategies for multiple projects, minimizing potential issues.
- Collaborated closely with project owners, sponsors, and managers to ensure strategic alignment across the program and monitor progress of individual projects as per plan
- Assisted and provided guidance to project management staff in removing blockers and coordinating specific resources for communications or engineering needs on their projects.
- Oversaw asset lifecycle process, encompassing planning, forecasting, acquisition and vendor management of all end user devices for Lockton
Sr. Project Manager – HCM Oracle, Payroll, Benefits
YELLOW Corporation
, US
09.2022 - 07.2023
- Demonstrated effective leadership by spearheading a large-scale scrum team responsible for managing 11 resources while supporting three integrated products: Oracle HCM Fusion cloud, Kronos Payroll, and the Health, Welfare and Pension application using principles derived from agile culture
- Managed product backlogs for multiple teams, ensuring proper prioritization and planning of collective backlog and road mapping across three product lanes. Implemented weekly release planning strategies and oversaw change management processes.
- Lead agile type ceremonies, adapting to business and operational needs, including cross-functional management across other areas of IT and the organization.
- Implemented effective sprint planning and backlog refinement activities to enhance team self-management.
- Worked closely with key stakeholders to assess ongoing prioritization efforts and allocate resources effectively.
- Utilized various methodologies to coach and support the development team in clarifying user stories, acceptance criteria, and completing tasks.
- Offered valuable input from an Agile perspective during feature design discussions and planning for Oracle quarterly releases
Program Manager - Revenue Management IT Integrations
YELLOW Corporation
, US
09.2020 - 09.2022
- Led cross-functional teams in the planning, execution, and delivery of a three-phase program to integrate regional LTL carriers into a unified platform.
- Provided leadership and guidance to team members on best practices for developing IT solutions.
- Created and maintained detailed records of program performance metrics for reporting purposes.
- Developed project plans and schedules for IT programs.
Sr. Project Manager – IT Infrastructure
Children International
Kansas City, MO
07.2019 - 09.2020
- Relaunched the PMO with new portfolio management processes and software (Planview PPM).
- Partnered with PMO director, collectively redesigned, agile process for digital web/team, including planning and prioritization of product backlogs, backlog refinement and resource demand management, setting the standard for agile teams across the organization
- Lead project and designed custom communication and training plan (OCM process) necessary to successfully implement bi-lingual, cloud-based, global ticketing system, TOPDesk.
Sr. Project Manager - Infrastructure
APEX Systems, Inc
, US
12.2018 - 07.2019
- Generated detailed project charters, SOW, and project bid estimates for various subsidiaries under the Koch family of companies.
- Utilizing Planview Portfolio, I developed resource plans, Work Breakdown Structures (WBS), and work estimates to precisely monitor project costs and ensure compliance with approved budgets across all projects.
- Successfully completed Crowdstrike upgrade project by replacing legacy security for 30,000 end-point devices and 3000 servers for a Koch subsidiary. The project was accomplished within an impressive three-month timeline, ensuring no disruption to end users or business operations.
- Successfully completed core network infrastructure replacement and subsidiary data center implementation.
Program Manager - Network Voice, Data & Security (Divestitures)
Lexmark Software/Kofax, Inc
, US
02.2016 - 07.2017
- Successfully coordinated multiple cross-functional teams across globally distributed offices and data centers for IT divestiture program.
- Completed essential program pre-planning tasks, which included analysis, documentation of infrastructure inventories across 30 locations, estimation of hours and costs, and establishment of governance for the program.
- Collaborated with the real estate services team to jointly oversee the closure of multiple offices, the relocation of staff and infrastructure, and the decoupling processes for four locations. This included arranging for or transferring new and existing voice and data lines, servers, defining IT facility needs for LAN closets or floor buildouts, and the decommissioning of obsolete or end-of-life assets.
- Partnered successfully with legal counsel to identify and secure formal transfer of intellectual property across a range of ownership statuses for 300+ external domains (gTLD, ccTLD).
Sr. Project Manager, Server & Systems Integrations
Contract to Lexmark/Kofax
US
02.2015 - 02.2016
- Oversaw the integration of infrastructure workstreams, facilitating the company's strategic shift towards an Electronic Medical Records (EMR) systems solution and software development initiatives.
- Translated integration strategy objectives into project plans and schedules for IT infrastructure domains (WAN, VPN, server, storage, email and external domain names).
- Successful management and completion of a crucial HIPAA audit remediation program, involving resolution of various administrative and technical safeguards. Plan implementation included conducting business impact analysis along with leading efforts in disaster recovery and business contingency planning.
- Established formal data destruction protocols and server decommission guidelines to ensure uniform practices for program-related decommissions, data handling, and media sanitization while meeting legal and regulatory standards.
Education
Bachelor of Science in Business + Certificate in project management -
University of Phoenix
07.2025
Skills
- IT Integration/M&A/Divestitures
- Infrastructure
- Project Planning
- Requirements Gathering
- Project goals and milestones
- Meeting facilitation
- Training and mentoring
- Performance monitoring
- Problem-solving aptitude
- Time management abilities
- Work Planning and Prioritization
Certification
- PMP Certification (In Progress, est 9/2024)
- Generative AI for Project Managers
- JIRA Advanced Road mapping
- Large Scale Scrum (NEXUS)
- Program Management Fundamentals & Building New Programs
- CSM (expired)
- CCNA BOOTCAMP (attended)
Timeline
Sr. Project Manager – End User Experience/Enterprise IT Operations
APEX Systems
09.2023 - Current
Sr. Project Manager – HCM Oracle, Payroll, Benefits
YELLOW Corporation
09.2022 - 07.2023
Program Manager - Revenue Management IT Integrations
YELLOW Corporation
09.2020 - 09.2022
Sr. Project Manager – IT Infrastructure
Children International
07.2019 - 09.2020
Sr. Project Manager - Infrastructure
APEX Systems, Inc
12.2018 - 07.2019
Program Manager - Network Voice, Data & Security (Divestitures)
Lexmark Software/Kofax, Inc
02.2016 - 07.2017
Sr. Project Manager, Server & Systems Integrations
Contract to Lexmark/Kofax
02.2015 - 02.2016
Bachelor of Science in Business + Certificate in project management -
University of Phoenix
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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