Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Christina Bulaong

Kill Devil Hills,NC

Summary

Dynamic technology leader with extensive experience at the Department of State, excelling in project management and operational efficiency. Proven track record in enhancing emergency communications and fostering team collaboration. Adept at problem-solving and documentation review, driving successful outcomes in high-stakes environments. Committed to safeguarding national security and optimizing resource allocation.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Diplomatic Technology Unit Chief

Department Of State, US Govt
Berln, Germany
08.2023 - Current
  • Aligned objectives with stakeholders to enhance communication efforts.
  • Analyzed data to support decision-making and boost operational efficiency.
  • Managed project timelines, ensuring completion of critical tasks and goals.
  • Drafted reports summarizing departmental activities for review by senior leadership.
  • Implemented best practices for resource allocation across departmental projects.
  • Evaluated employee performance through periodic reviews, providing targeted feedback.
  • Created progress reports outlining project developments within the unit.
  • Facilitated inter-team collaboration to achieve desired project outcomes.

Diplomatic Technology Officer

Department of State
Moscow, Russia
08.2022 - 08.2023
  • Developed technology strategies to enhance departmental operations and communication.
  • Collaborated with cross-functional teams to identify technology needs and solutions.
  • Evaluated emerging technologies to recommend tools that support government initiatives.
  • Ensured all satellite, VHF, and HF radio systems (including Host Nation Approval) was operating as designed. This includes troubleshooting and installations.
  • Designed, implemented, and managed the first-ever embassy-level emergency communications equipment (Go Kits).
  • Ensured compliance with federal regulations in all technology-related projects and systems.
  • Facilitated stakeholder meetings to gather feedback on technology performance and needs.
  • Implemented disaster recovery plans in order to minimize downtime during outages or other incidents.
  • Collaborated with vendors to ensure timely delivery of products or services necessary for project completion.
  • Conducted research on emerging technologies in support of infrastructure development initiatives.
  • Assisted in developing strategies for long-term scalability of IT resources.
  • Managed the installation of new hardware components and ensured compatibility with existing systems.

Diplomatic Technology Sub Chief

Department of State
Kabul , Afghanistan
07.2020 - 10.2022
  • Collaborated with diverse coworkers to achieve project objectives and resolve product issues.
  • Worked closely with team members to meet deadlines and ensure goal alignment.
  • Ensured classified systems were operating in accordance with Department of State regulations.
  • Responsible for safeguarding U. S National Security leading up to and during the fall of the U.S. Embassy.
  • Managed 27 personnel who were foreign service specialists, locally employed staff, and cleared American contractors.

Diplomatic Technology Sub Unit Chief

Department of State
Paris, France
10.2017 - 06.2020
  • Led team in developing operational strategies for efficient service delivery.
  • Managed cross-functional projects to enhance organizational performance and collaboration.
  • Coordinated communication between departments to ensure alignment on goals.
  • Mentored junior staff in best practices for project management and execution.
  • Managed all DOS IT property, classified/unclassified pouch, and mail services.
  • Managed telephone, radio, and switchboard operations and personnel.
  • Responsible for all radio (VHF, HF, & Satellite communications throughout Mission France)

Diplomatic Technology Officer

Department of State
Washington , DC
08.2014 - 07.2016
  • Member of Secretary of State John Kerry's Mobile Communications team, which provides immediate IT and radio communications support worldwide (classified and unclassified systems).
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Radio Branch Chief

Department of State
Baghdad, Iraq
07.2013 - 07.2014
  • Led strategic planning initiatives to enhance departmental efficiency and effectiveness.
  • Coordinated cross-functional teams to implement policy changes and best practices.
  • Managed resource allocation to support various diplomatic missions and programs.
  • Developed training programs to enhance staff capabilities and operational readiness.
  • Managed Iraq-wide radio communications. This includes troubleshooting, installations, training, and inventory (in helicopters, SUVs, Bearcat vehicles, Erbil, Ambassador motorcades, and the Iraqi Presidential palaces).
  • Facilitated communication between senior leadership and operational teams for alignment.
  • Mentored junior staff to build skills and promote professional development within the team.
  • Provided training on products, services and operational processes to new employees.
  • Created reports that tracked productivity metrics such as sales volume, customer feedback ratings and employee attendance.
  • Cultivated relationships with customers to ensure satisfaction with services provided by the branch.
  • Supervised team members in their day-to-day duties ensuring accuracy in tasks completed.

Education

Some College (No Degree) - General Studies

Central Texas College
Killeen, TX

Skills

  • Project management
  • Emergency communications
  • Operational efficiency
  • Effective communication
  • Problem solving
  • Team leadership
  • Documentation review
  • Records management
  • Emergency procedures expertise
  • Self motivation
  • Professionalism
  • Active listening
  • Emergency response

Affiliations

  • Musician (drummer) and photography
  • I enjoy creating graphic designs for apparel
  • I enjoy weightlifting and Stand Up Paddleboarding
  • I am actively pursuing my Private Helicopter license

Accomplishments

  • I have been published in three drum magazines for my private drum bulding company (Tom Tom Magazine 2x and DRUM! Magazine
  • I have been offered to have a documentary film about my drum building abilities
  • I was awarded a Department Level Award for Property Management
  • I received an award for designing and rebuilding the gym at the U.S. Embassy in Paris, France.
  • I received a Superior Honor Award for safeguarding National Security (COMSEC) during the fall of the U.S. Embassy in Kabul, Afghanistan.
  • I received a Superior Honor Award for safeguarding classified assets during the invasion if ISIS in Baghdad Iraq (2014).
  • I designed, implented, and managed the first ever - embassy level emergency communciations GO kit. (I hope it is implemented world-wide).

Certification

  • Certified AS&E (American Sciences and Engineering) xray technician.
  • BICSI Technician (expired)

Timeline

Diplomatic Technology Unit Chief

Department Of State, US Govt
08.2023 - Current

Diplomatic Technology Officer

Department of State
08.2022 - 08.2023

Diplomatic Technology Sub Chief

Department of State
07.2020 - 10.2022

Diplomatic Technology Sub Unit Chief

Department of State
10.2017 - 06.2020

Diplomatic Technology Officer

Department of State
08.2014 - 07.2016

Radio Branch Chief

Department of State
07.2013 - 07.2014

Some College (No Degree) - General Studies

Central Texas College

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