Christina Butler
Middletown,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pro Associate
Home Depot
Middletown, CT
06.2018 - Current
- Built relationships with customers by providing friendly customer service.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Supported management team to facilitate task completion and meet performance goals.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Trained new associates on store operations, policies, and procedures.
- Ensured compliance with company safety regulations at all times while on the job.
- Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
- Handled incoming calls from customers regarding orders or other inquiries.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Investigated and resolved issues to drive better service for customers and employees.
- Participated in weekly team meetings to discuss sales goals and strategies.
- Verified credit card charges against purchase receipts for accuracy.
Custodian
Eastern Connecticut State University
Willimantic, CT
09.2006 - 12.2017
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Adhering strictly to health and safety regulations while performing duties.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Providing support services for a variety of events including setup and breakdown assistance as needed.
Environmental Services Housekeeper
Johnson Memorial Hospital
Stafford , CT
12.2002 - 09.2006
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Adhered to departmental policies regarding safety protocols while performing job duties.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- When needed assisted i patient moves,transports for tests, as well as getting patient items they may need.
- Sat with patients with various medical needs such as dementia, drug/alcohol addiction, suicidal patients, hospice care patients, and combative patients.
Education
High School Diploma -
Edwin O. Smith High School
Storrs, CT06-2004
Business Management
Quinebaug Middle College
Danielson, CTSkills
- Workplace Safety
- Computer Skills
- Oral Communication
- Attention to Detail
- Courteous and Professional
- Complex Problem-Solving
- Relationship Building
- Client Engagement
Certification
- CHHA
- PPE
- HIPPA & Confidentiality
- Meaningful Moments: Dementia Training for Caregivers
- Hospice Care
- Healthy Eating for Older Patients
- Respiratory Diseases
- Covid-19 Training
- Skin Care
Timeline
Pro Associate
Home Depot
06.2018 - Current
Custodian
Eastern Connecticut State University
09.2006 - 12.2017
Environmental Services Housekeeper
Johnson Memorial Hospital
12.2002 - 09.2006
High School Diploma -
Edwin O. Smith High School
Business Management
Quinebaug Middle College
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