Christina Caldwell
Long Island City
Summary
I am a goal-oriented and ambitious individual who takes pride in being a strong leader and delivering the best service in any atmosphere. I strive to bring light and positivity into every room I walk into, creating an engaging and welcoming environment for others. My personality allows me to connect naturally with customers and colleagues, building trust and positive relationships. I am skilled in professional communication, telephone etiquette, and providing service with excellence. No matter the setting, I remain adaptable, dedicated, and committed to exceeding expectations while contributing to the overall success of the team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Health Aide
Easy Living Home Care
06.2025 - Current
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored and documented changes in client conditions, ensuring timely communication with healthcare providers.
- Implemented safety measures and protocols, fostering a secure environment for clients.
- Provided companionship and emotional support, improving client well-being and engagement.
Armed Security Officer
American Enforcement Agency
06.2022 - 10.2024
- Monitored surveillance systems to ensure safety and security compliance.
- Conducted regular patrols to deter and identify potential security threats.
- Responded promptly to incidents, coordinating with law enforcement as needed.
- Trained junior officers on emergency response procedures and safety protocols.
- Developed incident reports detailing observations and actions taken during events.
- Responded quickly to incidents and assessed active situations for security concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Daycare Teacher
Great Beginnings Daycare
04.2022 - 2024
- Developed and implemented age-appropriate lesson plans to foster children's cognitive and social development.
- Facilitated engaging activities that promote creativity, teamwork, and problem-solving skills among children.
- Monitored child progress through regular assessments, adapting strategies to meet individual needs effectively.
- Collaborated with parents and guardians to discuss developmental milestones and address concerns proactively.
- Led classroom management initiatives, creating a safe and nurturing environment conducive to learning.
- Enhanced curriculum by integrating technology tools that support interactive learning experiences for children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Security
Allied Universal Security Services
03.2021 - 04.2022
- Guarded restricted areas to prevent unauthorized entry.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Documented security-related situations and submitted in-depth reports to superiors.
- Responded to alarms and disturbances to maintain safety.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Monitored premises and recorded activity in daily officer reports.
Security
Allied Universal Security Services
11.2019 - 02.2021
- Guarded restricted areas to prevent unauthorized entry.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Documented security-related situations and submitted in-depth reports to superiors.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Manager
McDonald's Restaurant
01.2019 - 10.2019
- Trained employees on additional job positions to maintain coverage of roles.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
Manager
King Kullen Grocery Co
10.2017 - 12.2018
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Cashier
Popeyes
07.2016 - 08.2017
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Worked closely with front-end staff to assist customers.
Cashier
Wendys Restaurant
07.2016 - 08.2017
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
Hostess
TGIF Fridays
09.2015 - 07.2016
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
High School Diploma - undefined
Franklin High School
Baltimore, MD07.2017
Skills
- Service prioritization
- People skills
- Safe food handling
- Time management
- Leadership
- Adaptability
- Self motivated
Certification
Home health aide
BLS
CPR
FIRST-AIDE
Timeline
Home Health Aide
Easy Living Home Care
06.2025 - Current
Armed Security Officer
American Enforcement Agency
06.2022 - 10.2024
Daycare Teacher
Great Beginnings Daycare
04.2022 - 2024
Security
Allied Universal Security Services
03.2021 - 04.2022
Security
Allied Universal Security Services
11.2019 - 02.2021
Manager
McDonald's Restaurant
01.2019 - 10.2019
Manager
King Kullen Grocery Co
10.2017 - 12.2018
Cashier
Popeyes
07.2016 - 08.2017
Cashier
Wendys Restaurant
07.2016 - 08.2017
Hostess
TGIF Fridays
09.2015 - 07.2016
High School Diploma - undefined
Franklin High School
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