Nathan Lo
Long Island City
Summary
Customer focused professional looking for a part-time position in the bartending industry. Strong interpersonal skills with a calm, personable presence. Formally trained in classic cocktails, spirits knowledge, and bar service fundamentals from American Bartender’s School. Comfortable in fast paced, social environments and eager to learn on the job.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Senior Analyst - Customer Insights
Amperity
06.2024 - Current
- Worked directly with 8-10 clients in a fast paced, deadline driven environments, managing multiple priorities while delivering customer value and success.
- Communicated to stakeholders clearly with a wide range of personalities, adjusting approach to match expectations and keep interactions positive and productive
- Handled high responsibility work where accuracy and attention to detail mattered, developing strong habits around consistency and follow through
- Collaborated closely with cross functional teams, taking direction, responding to feedback quickly, and supporting group success
- Trusted to operate independently while meeting timelines and high standards
Consultant
Slalom
07.2021 - 06.2024
- Embedded on long term client projects, working closely with a single team and set of stakeholders rather than rotating across many clients
- Built strong working relationships over time by being dependable, communicative, and consistent in day to day collaboration
- Focused on seeing projects through from start to finish, supporting planning, execution, and follow up rather than one off tasks
- Led cross-functional teams to streamline project deliverables and enhance client satisfaction.
- Developed strategic frameworks for process improvements, increasing operational efficiency across multiple projects.
Usher
Aspen Music Festival
5 2015 - 08.2015
- Greeted guests, checked tickets, and assisted with seating while maintaining a friendly, professional atmosphere
- Helped manage crowd flow before and after performances, ensuring safety, order, and a smooth guest experience
- Responded to guest questions and issues calmly and politely in a high volume, public facing environment
Education
Master of Science - Integrated Marketing Communications
Northwestern University
Evanston, IL06-2021
Bachelor of Arts - Economics
Northwestern University
Evanston06-2018
Skills
- Cocktail Crafting
- Problem-solving
- Customer Service
- Excellent communication
- Teamwork and collaboration
- Active listening
- Critical thinking
- Computer skills
Certification
- Mixology Certification - American Bartending School
- Food Handler’s Certification - National Restaurant Association
Languages
Chinese (Mandarin)
Professional Working
Timeline
Senior Analyst - Customer Insights
Amperity
06.2024 - Current
Consultant
Slalom
07.2021 - 06.2024
Usher
Aspen Music Festival
5 2015 - 08.2015
Master of Science - Integrated Marketing Communications
Northwestern University
Bachelor of Arts - Economics
Northwestern University