CHRISTINA CANTU
Henderson,NV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I am also bilingual in Spanish.
Overview
4
4
years of professional experience
Work History
Assistant Community Manager
Thompson Michie LLC
01.2022 - 08.2023
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Met with residents to gather information and develop effective solutions.
- Received and processed resident payments, and updated system accounts with latest information.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Customer Service Representative
Barclays Bank
04.2019 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
Dance Major
Columbia College of Chicago
600 S Michigan Ave Chicago Il 60605High School Diploma -
Glenbard North High School
990 Kuhn Rd Carol Stream Il 6018805.1992
Skills
- Status Updates
- Business Strategies
- Marketing and Advertising
- Safe Work Practices
Timeline
Assistant Community Manager
Thompson Michie LLC
01.2022 - 08.2023
Customer Service Representative
Barclays Bank
04.2019 - 12.2021
Dance Major
Columbia College of Chicago
High School Diploma -
Glenbard North High School