CHRISTINA CANTU
Henderson,NV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I am also bilingual in Spanish.
Overview
4
4
years of professional experience
Work History
Assistant Community Manager
Thompson Michie LLC
930 Carnegie St Henderson NV 89052
01.2022 - 08.2023
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Met with residents to gather information and develop effective solutions.
- Received and processed resident payments, and updated system accounts with latest information.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Customer Service Representative
Barclays Bank
2280 Corporate Cir Henderson NV 89074
04.2019 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
Dance Major
Columbia College of Chicago
600 S Michigan Ave Chicago Il 60605High School Diploma -
Glenbard North High School
990 Kuhn Rd Carol Stream Il 6018805.1992
Skills
- Status Updates
- Business Strategies
- Marketing and Advertising
- Safe Work Practices
Timeline
Assistant Community Manager
Thompson Michie LLC
01.2022 - 08.2023
Customer Service Representative
Barclays Bank
04.2019 - 12.2021
Dance Major
Columbia College of Chicago
High School Diploma -
Glenbard North High School