Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Tao Group Hospitality
07.2024 - Current
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Handled assignments independently with good judgement and critical thinking skills.
Maintained confidentiality of sensitive data to protect customer and business information.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Completed all tasks in compliance with company policies and procedures.
Kennel Supervisor
Petland
04.2023 - 07.2024
Supervised and coordinated the daily activities of kennel staff, ensuring proper care for all animals.
Conducted regular inspections of kennels to ensure safe and healthy living conditions for animals.
Responded to emergency situations involving animals in a timely manner.
Maintained detailed records of each animal's medical history including vaccinations, treatments, medications, behavior assessments.
Facilitated communication between staff members regarding any changes in animal behavior or condition.
Stayed on top of laundry, sweeping and disinfection protocols.
Clothing Sales Associate
Express
10.2022 - 04.2023
Greeted customers and provided excellent customer service.
Answered phone calls from customers regarding inquiries about products or services offered by the store.
Maintained a neat and organized sales floor.
Facilitated positive guest experiences by promptly locating desired items for customers.
Operated the cash register to complete transactions.
Education
High School Diploma -
Spring Valley High School
Las Vegas, Nevada
Skills
Excellent communication skills
Reliable and team-oriented employee
Strong problem-solving and critical thinking skills