Christina Cardellino
Customer Service/Receptionist
Diamond Bar,CA
Summary
Enthusiastic Front Desk Coordinator with 15 years of experience in a variety of industries including,Accounting offices, Medical drs, Pharmacuticles, and insurance agencies. Offering friendly, solution-oriented problem-solving and organizational skills. Cultivating office community of professionalism and functionality.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Front Desk Coordinator/Companion
Bill Castallo
West Covina, CA
05.2015 - 04.2023
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted disabled clients to support independence and well-being.
Accounts Payable Clerk
Super Care Medical
Hacienda Heights, CA
08.2010 - 06.2015
- Customer Service
- Data Entry
- Microsoft Office
- Accounts Receivable and Accounts Payable/Paying bills through the AR System, paying payments through the AR System.
- Calling customers on the phone regarding customers complaints about there medical equipment and payments.
- Filing files in a correct order.
- Attaching authorizations and invoices to claims and mailing them out to insurance.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Dr's Assistant/Front Desk Receptionist
Dr. Jarvis And Associates
Las Vegas, NV
07.2007 - 05.2010
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Helped the Dr. with patients feet during procedure including cleaning and cutting toe nails, applying antibiotics and or providing help for the patient including helping them stay calm some of the patients have dementia and aren't aware of what we are doing sometimes so I would help with what ever the Dr asked.
- Cleaning the rooms for patients visits.
- Billing and payments through the AR systems
Education
High School Diploma -
Glen A. Wilson High School
Hacienda Heights, CA 09.1991 - 06.1995
Skills
Word processing
undefinedCertification
Medical billing and coding/Carrington College
Timeline
Medical billing and coding/Carrington College
03-2017
Front Desk Coordinator/Companion
Bill Castallo
05.2015 - 04.2023
Accounts Payable Clerk
Super Care Medical
08.2010 - 06.2015
Dr's Assistant/Front Desk Receptionist
Dr. Jarvis And Associates
07.2007 - 05.2010
High School Diploma -
Glen A. Wilson High School
09.1991 - 06.1995
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