Christina Cates
Springfield,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Discharge Planner
Springfield Memorial Hospital
01.2022 - Current
- Coordinated timely discharges by effectively communicating with physicians, nurses, social workers, and other relevant stakeholders.
- Established strong relationships with community agencies, enabling effective coordination of post-discharge support services.
- Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.
- Streamlined discharge process, reducing wait times and increasing overall efficiency within hospital.
- Coordinated travel arrangements and contacted family with travel information.
- Provided ongoing training and mentorship to new Discharge Planners, fostering supportive team environment that promoted knowledge sharing and skill development.
- Managed complex cases involving multiple medical issues or psychosocial challenges by utilizing critical thinking skills and professional expertise in discharge planning processes.
- Collaborated with interdisciplinary teams to ensure seamless transitions from hospital to home or other care facilities.
Certified Medical Assistant (AAMA)
SIU Medicine
11.2019 - 01.2022
- Assist with calling patients back
- Work entering information into patients charts
- Have direct patient care doing vital signs and going over medications.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant/Precertification
Springfield Clinic
11.2013 - 04.2019
- Room Patients
- Medication administration
- Obtain vitals on patients
- Scheduling of procedures
- Precertification of medications and procedures
- Result follow ups, tasks, call backs
CNA
Auburn Nursing and Rehab
08.2013 - 11.2013
- Vital signs of certain residents
- Assisted with Activities of Daily Living
- Documentation of client health
Certified Nursing Assistant
Interim Healthcare
03.2012 - 08.2013
- Assisted with activities of daily living of in home clients
- Measure client health
- Meal preparation
Student Medical Assistant
Springfield Clinic
02.2013 - 04.2013
- Assisted with rooming patients
- Obtain vitals on patients
- Medication Administration
Certified Nursing Assistant
Sunrise Skilled Nursing and Rehab
04.2011 - 12.2011
- Delegate tasks to other CNAs
- Assist resident with activities of daily living
- Assisted with monitoring resident's change of health
Education
Certified Medical Assistant -
Midwest Technical Institute
Springfield, IL04.2013
Certified Nursing Assistant -
Lincoln Land Community College
Springfield, IL05.2010
Skills
- EMR
- Patient Care
- Scheduling
- Vital Signs
- Medical Terminology
- Medical Office Experience
- Medication Administration
- HIPAA Compliance
- Discharge Planning
Certification
- CPR
- Certified Medical Assistant
- Certified Medical Assistant (AAMA)
Assessments
- Attention to Detail, Proficient, 10/2019, Identifying differences in materials, following instructions, and detecting details among distracting information.
- Receptionist, Highly Proficient, 09/2019, Using basic scheduling, attention to detail, and organizational skills in an office setting.
- Reliability, Highly Proficient, 09/2019, Tendency to be dependable and come to work
Personal Information
Title: Certified Medical Assistant
Timeline
Discharge Planner
Springfield Memorial Hospital
01.2022 - Current
Certified Medical Assistant (AAMA)
SIU Medicine
11.2019 - 01.2022
Certified Medical Assistant/Precertification
Springfield Clinic
11.2013 - 04.2019
CNA
Auburn Nursing and Rehab
08.2013 - 11.2013
Student Medical Assistant
Springfield Clinic
02.2013 - 04.2013
Certified Nursing Assistant
Interim Healthcare
03.2012 - 08.2013
Certified Nursing Assistant
Sunrise Skilled Nursing and Rehab
04.2011 - 12.2011
Certified Medical Assistant -
Midwest Technical Institute
Certified Nursing Assistant -
Lincoln Land Community College
- CPR
- Certified Medical Assistant
- Certified Medical Assistant (AAMA)
Similar Profiles
Rachel Hodo, BSN, RNRachel Hodo, BSN, RN
Registered Nurse at Memorial Health Springfield Memorial HospitalRegistered Nurse at Memorial Health Springfield Memorial Hospital
Abbie TurnerAbbie Turner
Patient Care Technician at Springfield Memorial HospitalPatient Care Technician at Springfield Memorial Hospital
Kimberly HerkertKimberly Herkert
RNC-OB at Springfield Memorial HospitalRNC-OB at Springfield Memorial Hospital