SABINA BELLA PROKUPECZ
Miami
Summary
Driven sales and client experience professional with 12+ years of success in fast paced, customer focused environments. Recognized for building strong relationships, delivering personalized consultations, and turning client interactions into long-term loyalty and consistent revenue. Brings a strong balance of sales performance, operational support, and team collaboration. Known for clear communication, a consultative approach, and the ability to create seamless, high quality experiences that contribute to overall business growth.
Overview
14
14
years of professional experience
Work History
Lead Aesthetic Sales Consultant
Laseraway
Los Angeles
10.2021 - 10.2025
- Drove consistent monthly revenue averaging $60K+ through high conversion consultations and strategic closing techniques
- Built and maintained a loyal client base by delivering a personalized high touch patient experience that increased retention and referrals
- Managed and activated a 1,000+ client CRM/EMR database to generate new business, re-engage existing patients, and maintain a strong sales pipeline
- Led end-to-end consultations, educating clients on treatments and confidently recommending customized service plans aligned with their goals
- Collaborated with clinicians to align patient needs with treatment plans while increasing revenue per visit through strategic upselling
- Played a key role in clinic growth by executing promotions and in house events that converted interest into booked services and future revenue
- Trained and mentored Patient Care Coordinators on consultation flow, client experience standards, and clinic protocols
- Maintained a polished, luxury level front desk and guest experience, ensuring seamless operations from initial contact through follow-up
- Contributed to overall clinic performance by consistently meeting and exceeding individual and team sales targets
Lead Server
Eataly, La Pizza La Pasta
Los Angeles
10.2017 - 09.2020
- Delivered a high end dining experience in a fast paced, high volume environment while managing a 24 seat section with consistency and attention to detail
- Increased overall sales through thoughtful menu guidance and natural upselling, enhancing both guest satisfaction and revenue
- Consistently ranked among the top performers in monthly sales, demonstrating strong customer connection and sales ability
- Managed full service operations using POS systems, handling orders and payments accurately and efficiently
- Built strong relationships with guests by creating a warm, personalized experience that encouraged repeat business
- Worked closely with kitchen and front of house teams to ensure smooth service, proper timing, and a seamless guest experience
- Maintained composure under pressure while delivering attentive, high-quality service during peak hours
Aesthetician/Product Specialist
Laser Touch
New York
12.2013 - 12.2016
- Combined advanced skincare knowledge with a strong consultative sales approach, consistently generating over 15K in monthly revenue through personalized treatment plans
- Built trust with clients by acting as a skin advisor, guiding them through customized regimens that integrated services and retail products for long term results
- Elevated client experience from consultation to follow up, creating a seamless, results driven journey that encouraged retention and repeat visits
- Increased revenue per client through education based recommendations, naturally connecting treatments with supporting products
- Supported daily clinic operations including scheduling flow, inventory management, and financial accuracy to maintain efficiency and organization
- Trained and guided team members on the use of lasers, chemical peels, and microdermabrasion, ensuring safe application and consistent treatment quality
- Contributed to a high performing clinic environment by balancing service excellence, sales performance, and operational support
Esthetician
American Cellulite Reduction Center
New York
06.2011 - 12.2012
- Communicated with staff and customers to ensure exceptional service, booked appointments, and managed client flow.
- Performed body treatments: Endermologie, Velashape and Tri-Active in a professional and comfortable, client-friendly setting.
- Analyzed, consulted and performed facials using Biologique Recherche and Bio-Therapeutic products.
- Ensured all standards of cleanliness and safety were maintained within the spa.
Education
NYS Esthetics License -
Atelier Esthetique
New YorkBachelor of Arts - Professional Communications
Brooklyn College
Skills
- Strategic decision-making and problem-solving in high-pressure, client-facing environments
- Advanced multitasking and performance in fast-paced, high-volume settings
- Team coaching, training, and performance development
- Strong organizational skills with the ability to prioritize and manage multiple workflows
- Inbound and outbound client communication, lead follow-up, and relationship management
- Conflict resolution and client issue management with a focus on retention and satisfaction
Technical Skills
- Microsoft Office Suite: Word, Excel, Outlook, PowerPoint
Training Licenses Certifications - Education
- NYS Esthetics License, Atelier Esthetique, New York, NY
- Bachelor of Arts in Professional Communications, Brooklyn College
Timeline
Lead Aesthetic Sales Consultant
Laseraway
10.2021 - 10.2025
Lead Server
Eataly, La Pizza La Pasta
10.2017 - 09.2020
Aesthetician/Product Specialist
Laser Touch
12.2013 - 12.2016
Esthetician
American Cellulite Reduction Center
06.2011 - 12.2012
NYS Esthetics License -
Atelier Esthetique
Bachelor of Arts - Professional Communications
Brooklyn College