Summary
Overview
Work History
Education
Skills
Timeline
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Christina Chaffman

Glen Burnie,MD

Summary

Articulate Customer Service Cashier ready for a new position where first-rate customer service and cash management skills can be properly utilized. Dedicated to ensuring each customer has a positive and pleasant experience.

Overview

9
9
years of professional experience

Work History

Warehouse Associate

Amazon
Baltimore, MD
11.2018 - 06.2021
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Researched issues to address shipping errors and packaging mistakes.
  • Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Updated customers and interdepartmental employees on critical shipments upon request.

Customer Service Cashier

Ritas Coney Ice And Frozen Custard
Glen Burnie, MD
03.2012 - 09.2020
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Processed customer payments quickly and returned exact change and receipts.

Education

Phlebotomy License - Plebotomy/PCT

American Academy of Phlebotomy Tech
Reisterstown, MD
05.2019

Skills

  • Money Management
  • Customer Service
  • Sales and Promotions
  • Payment processing
  • Cash drawer balancing
  • Coin counting
  • Credit and cash transactions
  • Customer assistance

Timeline

Warehouse Associate

Amazon
11.2018 - 06.2021

Customer Service Cashier

Ritas Coney Ice And Frozen Custard
03.2012 - 09.2020

Phlebotomy License - Plebotomy/PCT

American Academy of Phlebotomy Tech

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Christina Chaffman