Hi, I’m
Christina Clemons
Oceanside,CA
Summary
With a robust background at Equinox Fitness, I've excelled in roles from Personal Trainer to Senior Personal Training Manager, demonstrating leadership and motivational coaching. With expertise in exercise program design and strength training, coupled with a passion for fitness, has significantly enhanced client satisfaction and retention. Achievements include streamlining operations and leading teams to exceed revenue goals, embodying a blend of dynamic leadership and innovative fitness solutions.
Overview
11
years of professional experience
1
Certification
Work History
Equinox Fitness
Personal Trainer
10.2023 - Current
Job overview
- Finished Top 5 in the club every month since October 2023
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Developed customized fitness plans for wide range of clients to expand services.
Equinox Fitness
Senior Personal Training Manager
03.2021 - 09.2023
Job overview
- Nominated for Club of the Year award every year since 2021.
- Increased gym membership retention through consistent follow-ups, progress tracking, and adjusting workout plans accordingly.
- Streamlined personal training operations by implementing efficient scheduling systems and improving communication channels between trainers and clients.
- Addressed client concerns with empathy and understanding, ensuring prompt resolutions to maintain high levels of satisfaction.
- Coordinated special events like open houses or charity fundraisers that showcased personal training services while also giving back to the local community.
- Recruited interviewed, hired, and onboarded new personal trainers by identifying individuals who demonstrated strong work ethic, passion for health and fitness, and excellent communication skills.
- Conducted comprehensive fitness assessments for new clients to determine baseline measurements and establish appropriate exercise programs based on individual needs.
- Collaborated closely with other department managers to create cross-functional promotional events that attracted new clients to the facility.
- Established strong relationships with clients by fostering a supportive and motivational environment conducive to achieving their fitness goals.
- Developed a successful team of personal trainers by providing ongoing mentoring, coaching, and professional development opportunities.
- Managed budgets for staffing expenses, staff education resources, marketing materials, equipment maintenance costs while maintaining profitability.
- Evaluated trainer performance regularly through observation sessions and client feedback surveys to ensure continuous improvement in service quality.
Equinox Fitness
Complex Personal Training Manager
08.2019 - 03.2020
Job overview
- Generated annual revenue exceeding 1M+ each year.
- Managed budgets for staffing expenses, staff education resources, marketing materials, equipment maintenance costs while maintaining profitability.
- Enhanced client satisfaction by developing personalized fitness programs tailored to individual goals and needs.
- Assisted clients in setting realistic fitness goals and providing guidance on achieving those targets through consistent dedication to their personalized exercise plans.
- Implemented effective marketing strategies for personal training services through social media platforms, email campaigns, and local advertising efforts.
- Organized educational seminars on various health-related topics for both staff members and clientele, fostering a well-informed community within the gym setting.
- Streamlined personal training operations by implementing efficient scheduling systems and improving communication channels between trainers and clients.
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Met or exceeded monthly revenue and training goals.
Equinox Fitness
Personal Training Manager
06.2018 - 08.2019
Job overview
- Exceeded monthly goals by 105%+ for 6 consecutive months.
- Managed budgets for staffing expenses, staff education resources, marketing materials, equipment maintenance costs while maintaining profitability.
- Addressed client concerns with empathy and understanding, ensuring prompt resolutions to maintain high levels of satisfaction.
- Streamlined personal training operations by implementing efficient scheduling systems and improving communication channels between trainers and clients.
- Designed engaging fitness challenges for members to participate in, boosting camaraderie among gym-goers while increasing overall member engagement.
- Coordinated special events like open houses or charity fundraisers that showcased personal training services while also giving back to the local community.
- Recruited interviewed, hired, and onboarded new personal trainers by identifying individuals who demonstrated strong work ethic, passion for health and fitness, and excellent communication skills.
- Fostered a positive work culture among personal training staff by organizing team-building activities, celebrating achievements, and encouraging open communication channels for feedback and suggestions.
Equinox Fitness
Fitness Manager
03.2017 - 06.2018
Job overview
- Hired and trained 16 newly hired trainers over 3 month period, offering insight into job duties and providing positive feedback on work.
- Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
- Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Stayed current on industry trends through continued education courses, bringing innovative ideas to the facility''s programming lineup.
- Conducted regular performance evaluations for staff, providing constructive feedback and opportunities for professional growth.
- Managed a team of personal trainers, ensuring high-quality instruction and customer satisfaction.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
Equinox Fitness
Personal Trainer
07.2015 - 03.2017
Job overview
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Designed specific workout systems for individual clients based on performance ability.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Developed customized fitness plans for wide range of clients to expand services.
Equinox Fitness
Membership Advisor
07.2013 - 07.2015
Job overview
- Hit or exceeded Sales goals for more that 75% of the year.
- Resolved member issues promptly and professionally, demonstrating empathy and understanding while maintaining company policies.
- Supported existing members with their account-related queries which resulted in improved member satisfaction.
- Enhanced member retention through personalized engagement and excellent customer service.
- Managed membership database efficiently, ensuring accurate data entry and timely updates for member records.
- Educated prospective members on the benefits of joining the organization, resulting in increased conversion rates.
- Maintained accurate records of all membership transactions, ensuring proper billing and payment processes were followed.
- Provided expert advice on available membership plans, customizing options to meet individual needs and preferences.
- Delivered memorable experiences during facility tours that led to increased membership signups.
- Continuously improved personal sales techniques through ongoing professional development opportunities.
Education
Fashion Institute of Design And MerchandisingLos Angeles, Ca
Master of Arts from Merchandise Marketing
06.2013
University Overview
- Dean's List Fall/Winter 2012, Spring 2013
- Honor Roll Fall/Winter 2012, Spring 2013
Point Loma Nazarene UniversitySan Diego, CA
Bachelor of Arts from Sociology
06.2008
Skills
- Passion for fitness
- Strength training
- Exercise program design
- Motivational Coaching
- Leadership skills
- Motivational
- Lifestyle coaching
- Kettlebell Training
- Referral management
- Leadership and Coaching
- Goal Setting
- One-on-One Coaching
- Membership Sales
- Cooperative Attitude
- Flexible and Adaptable
- CPR/AED
Certification
ISSA CPT
CRP/AED
PN1
FMS L1
Languages
Spanish
Limited Working
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Healthcare benefitsFlexible work hoursWork from home optionTimeline
Personal Trainer
Equinox Fitness
10.2023 - Current
Senior Personal Training Manager
Equinox Fitness
03.2021 - 09.2023
Complex Personal Training Manager
Equinox Fitness
08.2019 - 03.2020
Personal Training Manager
Equinox Fitness
06.2018 - 08.2019
Fitness Manager
Equinox Fitness
03.2017 - 06.2018
Personal Trainer
Equinox Fitness
07.2015 - 03.2017
Membership Advisor
Equinox Fitness
07.2013 - 07.2015
Fashion Institute of Design And Merchandising
Master of Arts from Merchandise Marketing
Point Loma Nazarene University
Bachelor of Arts from Sociology
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