Christina Cook
Katy,TX
Summary
History of working well in fast-paced health-related settings to provide diverse and useful services targeted on specific needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Wellness Coordinator
The Joint Chiropractic
05.2021 - Current
- Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives, and referrals programs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Pet Resort Receptionist
Canine Country Club
10.2019 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Receptionist
Kingsland Blvd Animal Clinic
08.2008 - 11.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
Barista
Starbucks
03.2003 - 08.2008
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages.
Education
High School Diploma -
Katy High School
Katy, TX05.1999
Skills
- Medical Records Management
- Healthcare Team Collaboration
- Member relations
- Health Promotion
- Trusted key holder
- Exceptional communication skills
- Quick learner
- Strong client relations
- Creative problem solver
- Strategic sales knowledge
- Medical terminology knowledge
Timeline
Wellness Coordinator
The Joint Chiropractic
05.2021 - Current
Pet Resort Receptionist
Canine Country Club
10.2019 - 04.2021
Receptionist
Kingsland Blvd Animal Clinic
08.2008 - 11.2018
Barista
Starbucks
03.2003 - 08.2008
High School Diploma -
Katy High School
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