Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Corcoran

Ann Arbor,MI

Summary

Proven leader in healthcare management, excelling in care coordination and clinical quality improvement at DaVita. Spearheaded initiatives that significantly enhanced patient outcomes and staff development. Demonstrated ethical practice and clinical leadership, achieving notable increases in patient satisfaction scores. Skilled in fostering professional growth and implementing evidence-based practices. Registered Nurse 24+ years of experience in direct patient care and nursing management positions in chronic & hospital settings. Experience spans across outpatient dialysis, oncology, hospice, behavioral health and med-surgical environments. Passionate about providing programs and services in support of growth and healing for patients. Active listener with direct communication style and compassionate, non-judgmental approach to build patient trust and rapport. Outside-the-box thinker with strong crisis resolution skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Clinical Nurse Coordinator

DaVita
05.2024 - Current
  • Managed staffing needs by creating schedules, adjusting assignments based on patient acuity levels, and delegating tasks efficiently.
  • Contributed to quality improvement initiatives through data collection, analysis, and implementation of best practices.
  • Demonstrated commitment to ethical decision-making in all aspects of clinical practice, prioritizing patient safety and wellbeing.
  • Improved patient outcomes by developing and implementing individualized care plans.
  • Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
  • Mentored and supervised nursing staff, fostering professional growth and development.
  • Addressed performance issues among nursing staff through constructive feedback during evaluations or informal coaching sessions.
  • Increased patient satisfaction scores through the implementation of evidence-based nursing practices focused on meeting individual needs.

Facility Administrator

DaVita
05.2022 - 05.2024
  • Improved customer satisfaction by addressing concerns promptly and professionally.
  • Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
  • Maintained a safe working environment through regular safety inspections and adherence to compliance standards.
  • Developed long-term strategies for continuous improvement in facility performance metrics.
  • Mentored junior team members in best practices for facility administration, developing future leaders in the field.
  • Enhanced staff productivity through effective communication and training programs.
  • Minimized operational costs by efficiently managing budgets and reducing expenses.
  • Conducted comprehensive audits of facilities to identify areas requiring corrective action or improvement initiatives.

Facility Administrator

DaVita
02.2020 - 05.2022
  • Please refer to above role description for this position

Clinical Services Specialist

DaVita
08.2013 - 02.2020
  • Streamlined workflow within the clinic by coordinating with interdisciplinary teams to ensure efficient delivery of services.
  • Contributed to the development of new clinical protocols, ensuring compliance with industry standards and best practices.
  • Reduced hospital readmissions by effectively monitoring patients'' progress and adjusting treatment plans as needed.
  • Supported continuous improvement efforts by participating in regular audits, staff training, and performance evaluations.
  • Led in-service training sessions for staff members on various clinical topics, fostering a culture of continuous learning within the organization.
  • Implemented quality assurance measures through routine chart reviews, identifying areas for improvement within the clinical team''s documentation practices.
  • Evaluated the effectiveness of clinical services provided, using data analysis to inform future practice and program improvements.

Group Facility Administrator

DaVita
12.2011 - 08.2013
  • Managed multiple facilities for optimal performance, ensuring regulatory compliance and safety standards were met.
  • Conducted regular facility audits to ensure adherence to environmental regulations and maintain a safe working environment for staff members.
  • Established performance metrics to evaluate the effectiveness of group facility operations and identify areas for improvement.
  • Directed department functions, activities and supervision of personnel.
  • Managed budgets for group facilities, allocating resources wisely and ensuring financial goals were met or exceeded consistently.
  • Fostered a culture of continuous improvement within the organization by encouraging staff members to share ideas, collaborate on solutions, and embrace innovation in their daily workflows.

Facility Administrator

DaVita
12.2010 - 12.2011

Please refer to above role descriptions for this position

Clinical Nurse Coordinator

DaVita
12.2006 - 12.2010

Please refer to above role description for this position

Charge Nurse

DaVita
05.2005 - 12.2006
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
  • Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
  • Supervised and managed daily scheduling, tasking, and administration.

Medical Surgical Staff Registered Nurse

Henry Ford Hospital
12.2000 - 02.2005
  • Administered blood products safely following established transfusion protocols while closely monitoring patients for any adverse reactions or complications.
  • Provided wound care management for a diverse range of surgical incisions, pressure ulcers, burns, or other wounds requiring skilled interventions.
  • Recognized and reported changes in patients'' conditions promptly, initiating appropriate interventions or escalating concerns to physicians as needed.
  • Promoted patient safety through adherence to infection control protocols and implementation of fall prevention strategies.
  • Collaborated with interdisciplinary healthcare teams to provide comprehensive patient care during hospitalization and discharge planning.
  • Demonstrated strong critical thinking skills in assessing patients'' conditions quickly and accurately, initiating appropriate interventions when needed.
  • Managed complex pain issues effectively using a combination of pharmacological and non-pharmacological interventions tailored to each patient''s needs.

Nurse Manager

Michigan Cancer and Hematology
06.2002 - 08.2004
  • Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
  • Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
  • Collaborated with physicians and interdisciplinary teams to devise and manage individualized plans of care.
  • Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
  • Ensured compliance with regulatory requirements by maintaining accurate documentation and adhering to established policies and procedures.
  • Prepared & administered all Chemotherapy and Immunotherapy.
  • Counseled patients and their families/friends on expected goals and outcomes while at times helping transition their lives into a new normal in chronic scenarios.

Education

Associate of Science - Nursing

Wayne County Community College
Southgate, MI
06.2000

Skills

  • Care Coordination
  • Quality Improvement
  • Ethical Practice
  • Clinical Leadership
  • Clinical Quality Improvement
  • Staff Development

Certification

  • BLS certification current through December 2025
  • RN License in Michigan #4704227872
  • Internal Company Certifications in all Clinical Incenter Dialysis Practices

Timeline

Clinical Nurse Coordinator

DaVita
05.2024 - Current

Facility Administrator

DaVita
05.2022 - 05.2024

Facility Administrator

DaVita
02.2020 - 05.2022

Clinical Services Specialist

DaVita
08.2013 - 02.2020

Group Facility Administrator

DaVita
12.2011 - 08.2013

Facility Administrator

DaVita
12.2010 - 12.2011

Clinical Nurse Coordinator

DaVita
12.2006 - 12.2010

Charge Nurse

DaVita
05.2005 - 12.2006

Nurse Manager

Michigan Cancer and Hematology
06.2002 - 08.2004

Medical Surgical Staff Registered Nurse

Henry Ford Hospital
12.2000 - 02.2005

Associate of Science - Nursing

Wayne County Community College
Christina Corcoran