Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christina Corrales

Peoria,AZ

Summary

Professional with strong foundation in customer service and support. Adapt at fostering team collaboration and driving results through effective communication and problem-solving. Skilled in managing customer interactions, resolving issues efficiently, and adapting to changing needs. Known for reliability, flexibility, and focus on achieving high standards.

Overview

9
9
years of professional experience

Work History

CSA

Banner Thunderbird Hospital
02.2021 - Current
  • Enhanced teamwork among staff members through active participation in meetings focused on improving quality of care.
  • Optimized workflow processes by managing inventory of supplies and equipment within the unit.
  • Performed routine office tasks necessary for office operation and presentation.
  • Performed various administrative tasks by filing, copying and faxing documents, scheduling, and editing timecards.
  • Contributed to a positive work environment by promoting open communication channels between colleagues across various departments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

ICU Health Unit Coordinator

Banner Thunderbird Hospital
02.2018 - 02.2021
  • Answered telephone calls to offer patient information, answer questions, and direct calls to staff.
  • Facilitated timely response to patient emergencies by coordinating with nursing staff and ensuring immediate communication with medical personnel.
  • Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
  • Enhanced patient experience by providing empathetic support and guidance throughout their stay, addressing concerns and facilitating services.
  • Assisted with processing patient admissions, transfers and discharges.

Progressive Care LNA

Banner Thunderbird Hospital
11.2016 - 02.2018
  • Provided routine patient care to promote patient comfort and contribute to the overall patient plan of care.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma - Nursing Assistant License

Maricopa Community Colleges, Glendale Community College
Glendale, AZ
10-2020

Skills

  • Strong work ethic
  • Goal oriented
  • Patience and tolerance
  • Clerical support
  • Multitasking
  • Organizational skills
  • Adaptability and flexibility
  • Team collaboration
  • Active listening
  • MS office
  • Resourcefulness
  • Product knowledge

Accomplishments

    Strut Award 2023

    MVP's Awarded

    PCU Shared Leadership 2024-2025

Timeline

CSA

Banner Thunderbird Hospital
02.2021 - Current

ICU Health Unit Coordinator

Banner Thunderbird Hospital
02.2018 - 02.2021

Progressive Care LNA

Banner Thunderbird Hospital
11.2016 - 02.2018

High School Diploma - Nursing Assistant License

Maricopa Community Colleges, Glendale Community College