Christina Cravens
Independence,MO
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Housekeeping
Windermere
- Upheld high standards of cleanliness in hotels and cabins at church camp. Handled laundry tasks, contributing to overall guest satisfaction. Delivered excellent customer service through prompt and attentive assistance.
Front Office Receptionist
Ray County Memorial Hospital
- Efficiently scheduled appointments, enhancing patient flow and satisfaction. Greeted patients and visitors, fostering positive first impressions. Managed comprehensive patient registration to uphold data integrity. Answered phone calls to address patient inquiries and concerns promptly. Verified insurance information to confirm coverage prior to services rendered. Collected payments accurately, contributing to revenue management.
House Cleaner
Clean Heart Maids
- Conducted thorough cleaning of residential and commercial spaces, ensuring adherence to safety protocols and cleanliness standards.
- Utilized various cleaning tools and equipment efficiently, enhancing overall productivity in daily tasks.
- Organized cleaning supplies and maintained inventory, streamlining workflow and reducing downtime.
- Provided exceptional customer service, addressing client concerns to foster positive relationships and satisfaction.
- Trained new team members on cleaning procedures and best practices, promoting consistency across services.
- Developed efficient cleaning schedules to optimize time management and maintain high-quality standards.
- Implemented feedback mechanisms to identify areas for improvement in service delivery, enhancing overall quality.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Car Detailer
Christina's detailing
03.2023 - 02.2025
- Conducted thorough interior and exterior vehicle cleaning using industry-standard tools and techniques.
- Applied protective coatings and treatments to enhance vehicle aesthetics and longevity.
- Assessed vehicle condition and identified areas needing special attention or repairs.
- Collaborated with team members to improve efficiency in detailing workflows.
- Maintained a clean and organized workspace to ensure safety and compliance standards.
FedEx Package Handler
FedEx ground
08.2022 - 2023
- Executed sorting of packages for optimal organization on sorter.
- Identified and removed unsuitable items from sorter promptly.
- Read and understood shipping labels to confirm package specifications.
- Placed packages onto sorter to maintain productivity and efficiency.
Education
High School Diploma -
Richmond High School
Richmond, MO05.2013
Skills
- Warehouse Experience (3 years)
- Cleaning
- Dependability
- Packaging orders (2 years)
- Contracts
- Packaging
- Insurance verification
- Work ethic
- Commercial cleaning
- Ability to follow instructions
- Cash handling (10 years)
- Labeling
- Time management
- Typing
- Schedule management
- Inventory management
- IOS
- Phone etiquette
- Appointment scheduling
- Adaptability
- Residential cleaning
- Computer operation
- Customer support
- Problem solving
- Shipping & receiving (3 years)
- Research
- Teamwork
- Training & development
- Maintaining an organized workspace
- Business development
- Order entry
- Microsoft
- Pricing
- Microsoft Word
- Call center
- Housekeeping experience (3 years)
- Driving
- Computer skills (10 years)
- Customer service
- Microsoft Excel
- Load & unload
- Childcare (10 years)
- Freight Experience
- Delivery Driver Experience
- Cash register
- Multitasking
- Detailing (2 years)
- Client services
- Classroom experience
- Search engines
- Automotive parts and accessories knowledge
- Heavy Lifting
- Vehicle maintenance
- AI
- Writing skills
- Medical scheduling (3 years)
- Mechanical knowledge
- QuickBooks
- Working with people with disabilities
- Communication skills
- Power tools
- Logistics
- Hospitality
- Administrative experience
- Mobile devices
- Landscaping
- Attention to detail
Certification
- Non-CDL Class C
- Driver's License
- Class E
Languages
English
Timeline
Car Detailer
Christina's detailing
03.2023 - 02.2025
FedEx Package Handler
FedEx ground
08.2022 - 2023
Housekeeping
Windermere
Front Office Receptionist
Ray County Memorial Hospital
House Cleaner
Clean Heart Maids
High School Diploma -
Richmond High School