Tanaya Davis

Reynoldsburg,OH

Summary

Caring, and determined to get my job done. I am a physical and fast learner. Bringing forth a positive attitude and the willingness and motivation to learn new things.

Overview

years of professional experience

Work History

Customer Service Representative

Lens Luxury Fashion LLC

Columbus, OH

03.2023 - 04.2024

Provided superiors with work logs, demonstrating accountability.
Greeted customers with enthusiasm and a delightful and helpful attitude.
Responded to guest complaints in a professional and effective way.
Processed payments

Amazon Fulfillment Associate

Amazon.com

01.2023 - 04.2023

Outbound ! My position consisted of working with big boxes and moving them to a truck also line work .

Merchandise Processor

L Brands

11.2019 - 12.2019

I found items that went into orders and dropped them in the packing area to be shipped

Merchandise processor

Amazon warehouse

09.2019 - 11.2019

I counted items and put them back into the shelf ready to be packed and shipped off making sure every item was not damaged nor missing.

Education

GED Testing

Skills

Merchandising (2 years)
Packaging (3 years)
Order Picking (3 years)
RF Scanner (2 years)
Warehouse Experience (3 years)
Order Picker (3 years)
Shipping & Receiving (2 years)
Warehouse Supervisor Experience (Less than 1 year)
Logistics (3 years)
Materials Handling (3 years)
Load & Unload (2 years)
Typing (1 year)
Pallet Jack (1 year)
Order Fulfillment (1 year)

Order fulfillment
Typing
Load & unload (1 year)
Manufacturing facility (1 year)
Pallet Jack
Communication skills
Active Learning
Active Listener
Organizational skills
Knowledge of warehouse operations
Motivated attitude
Inventory control skills
Problem solving skills

Websites

https://www.jobcase.com/p/tanaya.davis8

Accomplishments

I Managed customer complaints and

resolved calls in a timely manner, which improved customer satisfaction by 40% in just 2 months. Established one on one training and mentoring from support staff members through the first 30 days of being a new hire. I completed warehouse responsibilities in a high volume facility, including picking, packing, ensuring processing efficiency.

Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Achieved Result through effectively helping with Task.
Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline