Calvin Lewis
Baton Rouge,LA
Summary
Authorized to work in the US for any employer. Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Tiger Athletic Foundation
Baton Rouge, LA
09.2019 - Current
- Help customers locate their suites and seats
- Facilitate and answer any question guests may have
- Help workers conduct business in an orderly fashion.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Student
Louisiana State University
Baton Rouge, LA
08.2019 - Current
- Balanced school with extracurricular activities and built social connections for personal and professional growth.
- Followed school schedules and policies to promote safety and learning.
- Worked as team member on complex academic projects.
- Has used various lab techniques for sterilization.
- Learned new methods, processes and procedures for research and writing.
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Participated in a variety of campus events, such as career fairs, lectures, and workshops.
- Provided feedback to professors regarding their teaching methods.
- Planned and completed group projects, working smoothly with others.
- Attended classes and lectures to procure and absorb materials from handouts, textbooks or in-class presentations.
- Devoted time outside of class to do homework, labs or class preparation.
Isotope Ecology Lab Intern
Louisiana State University
Baton Rouge, LA
08.2023 - 01.2024
- Focus on dissections of local saltwater fish and crustaceans.
- Sample sorting, species identification, sample preparation for stable isotope analyses.
- Trained in micro balancing and algae sample processing.
- Recorded data from experiments in lab notebooks.
- Assisted with the preparation of samples for analysis.
- Performed laboratory experiments and tests for research purposes.
- Monitored safety protocols within the lab environment and ensured compliance with regulations.
- Maintained and calibrated lab instruments and equipment to streamline use.
RippleMatch Intern
RippleMatch
Baton Rouge, LA
09.2022 - 01.2023
- Created and organized documentation to support team.
- Participated in company and department meetings.
- Monitored and participated in online conversation to build brand visibility.
- Engaged with and responded to online audience through relevant comments.
- Utilized various social medias to promote products, services, and content.
- Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
- Collaborated with team members to create a comprehensive social media strategy.
Sales Associate
Walmart
Kenner, LA
05.2019 - 08.2021
- Mixed and processed paint
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Answers questions to the best of my ability that I knew and directing them to someone with more expertise if I did not know the answer
- Answered guests' questions
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Organized sales floor to keep products and displays presentable and in sellable condition.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
East St. John High School
Reserve, LA05.2019
Some College (No Degree) - Interdisciplinary Studies-Biology Psychology
Louisiana State University And Agricultural & Mechanical College
Baton Rouge, LASkills
- Customer service
- Customer support
- Knowledge management
- Merchandising (2 years)
- Retail sales (2 years)
- Stocking (2 years)
- Microsoft Powerpoint (2 years)
- Adobe Flash (Less than 1 year)
- Business Analysis (Less than 1 year)
- Microsoft Word (4 years)
- Time Management
- Active Listening
- Punctual and Reliable
- Verbal and Written Communication
- Basic Mathematics
- Research and Analysis
- Teamwork and Collaboration
- Fast Learner
- Creative and Resourceful
- Laboratory Safety Protocols
- Sample Collection Techniques
Affiliations
- A Christian organization on LSU's campus that focuses on building diversity and explaining unique challenges faced by the African American community in the US while allowing us to grow and follow in Christ's footsteps.
Timeline
Isotope Ecology Lab Intern
Louisiana State University
08.2023 - 01.2024
RippleMatch Intern
RippleMatch
09.2022 - 01.2023
Customer Service Representative
Tiger Athletic Foundation
09.2019 - Current
Student
Louisiana State University
08.2019 - Current
Sales Associate
Walmart
05.2019 - 08.2021
High School Diploma -
East St. John High School
Some College (No Degree) - Interdisciplinary Studies-Biology Psychology
Louisiana State University And Agricultural & Mechanical College
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