+Years of professional experience
Christina Crisson
Birmingham,AL
Summary
Performance-driven and results-oriented professional offering hands on experience in customer service, hospitality, fine dining, food/spirits knowledge, management, and customer relations. Equipped with exceptional verbal and written communication; committed to exceeding company goals using details, effective time allocation, active sales, and creating/maintaining customer connections.
Overview
10
10
Work History
Private Nanny
Claire Sadler
Birmingham, AL
02.2023 - Current
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Collaborated with parents to establish effective bedtime routines, resulting in improved sleep patterns for the children.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Server
Bistro V
Vestavia Hills, AL
05.2023 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Bartender/Server
Brothers on Smith Lake
Cullman, AL
03.2021 - 04.2022
- Presented menus and greeted each guest with a professional, friendly smile
- Successfully managed 20+ guests simultaneously during peak hours of fast-paced dining service while maintaining a high level of service and customer satisfaction
- Recorded and processed customer orders with accuracy
- Collaborated with other team members on large parties
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Proficient with POS systems and maintained a precise cash drawer
- Informally recognized as one of the lead servers and assisted in new hire trainings.
Bartender/Server
Five Bar
02.2020 - 03.2021
- Created a welcoming and positive environment to make diners and guests feel at home, resulting in an average of 20% in tip earnings and return customers
- Maintained clean and organized workstations that were cohesive with restaurant and food safety standards
- Expanded spirits knowledge through wine tastings/food pairings, bottle presentation, drink memorization and creating new drink recipes for the restaurant
- Managed seating arrangements and assigned servers to table settings based on reservations and head count
- Assisted customers with dietary restrictions and food allergies to order appropriate meals
- Performed extensive side work before and after shift to ensure preparation was ready for service
- Provided food and drink suggestions based on diner interests to increase up-sell rate and improve average check by 16%.
Dental Assistance - Intern
Jeff Gilbert, MD
06.2017 - 07.2017
- Assisted dentist at the chairside providing instruments, tools, suctioning
- While anticipating the upcoming needs and providing feedback to the staff and patient
- Took radio graphs for the dentist to determine the correct and necessary treatment plan
- Cleaning/Sanitation of tools
- Updated patients' medical records to ensure up-to-date information and treatment plan
- Patient Charting and Medical Records
- Procedure Assisting
- Client Satisfaction
- Scheduling
- Phone Lines
- Supply Inventory.
Skills
- Educational Support
- Multitasking capabilities
- Cultural awareness
- Interpersonal skills
- Food and beverage knowledge
- Behavioral modeling
- Food Service
References
- Claire Sadler, 205-706-4975, Childhood friend/former employer (nannied her son)
- Lilly Hobbs, 205-914-3760, Friend of 7 years, former Five Bar employee
- Will Dowdy, 256-338-1672, Former boss at Brothers on Smith Lake
Timeline
Server
Bistro V
05.2023 - 09.2023
Private Nanny
Claire Sadler
02.2023 - Current
Bartender/Server
Brothers on Smith Lake
03.2021 - 04.2022
Bartender/Server
Five Bar
02.2020 - 03.2021
Dental Assistance - Intern
Jeff Gilbert, MD
06.2017 - 07.2017