Christina Cruz
Chicago,IL
Summary
Motivated server with an engaging personality and a flexible approach. Known for being upbeat, friendly, and always anticipating customer needs to ensure enjoyable dining experiences. Skilled in providing exceptional service, maintaining a positive attitude, and creating a welcoming atmosphere for guests. Adept at multitasking in fast-paced environments while consistently delivering high-quality service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Texan Taco Bar
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Studio Director/Manager
Amazing Lash Studio
02.2020 - 06.2022
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Sales Representative
AT&T
12.2019 - 01.2020
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Trained and mentored new sales representatives.
Security Guard
Securitas Security Services USA
07.2017 - 10.2019
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Reported irregularities such as fire and safety hazards to maintenance.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
Education
High School Diploma -
Jane Addams High School
06.2017
Skills
- Punctuality
- Staff Training
- Allergy awareness
- High-volume dining
- Guest service
- POS System Operation
- Service prioritization
- Strong Work Ethic
Certification
- First Aid/CPR Certified
Timeline
Server
Texan Taco Bar
06.2022 - Current
Studio Director/Manager
Amazing Lash Studio
02.2020 - 06.2022
Sales Representative
AT&T
12.2019 - 01.2020
Security Guard
Securitas Security Services USA
07.2017 - 10.2019
High School Diploma -
Jane Addams High School
- First Aid/CPR Certified
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