Christina Cunningham
Dexter,MO
Summary
Results-oriented professional with extensive experience in crisis management and clinical operations. Known for strong teamwork, adaptability, and budget management, successfully implementing strategic initiatives that align departmental objectives with organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Diagnostian
FCC BH
Poplar Bluff, MO
04.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Director of Crisis Services
FCC BH
Poplar Bluff, MO
04.2023 - 03.2026
- Directed cross-functional teams to enhance operational efficiency and streamline processes.
- Implemented strategic initiatives to align departmental objectives with organizational goals.
- Led performance improvement projects, resulting in increased productivity and employee engagement.
- Developed and executed training programs to elevate team competencies and skill sets.
- Oversaw budget management, ensuring optimal allocation of resources for maximum impact.
- Fostered collaboration across departments to drive innovation and address challenges effectively.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Clinical Manager Crisis Services
FCC BH
Poplar Bluff, MO
06.2014 - 04.2023
- Oversaw clinical operations ensuring compliance with healthcare regulations and standards.
- Developed and implemented treatment plans to improve patient outcomes and streamline services.
- Led multidisciplinary teams in delivering high-quality mental health care across various programs.
- Mentored staff in best practices for patient management and therapeutic interventions.
- Regularly evaluated employee performance and provided feedback.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
Care Coordinator Supervisor
FCC BH
Poplar Bluff, MO
11.2012 - 06.2014
- Coordinated patient care plans to ensure effective service delivery across multidisciplinary teams.
- Developed and maintained strong relationships with clients, enhancing communication and support throughout treatment processes.
- Facilitated access to community resources, promoting continuity of care and improving patient outcomes.
- Collaborated with healthcare providers to align treatment goals, ensuring comprehensive care tailored to individual needs.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Coordinated with external healthcare services to arrange necessary patient treatments, ensuring continuity of care.
Deputy Juvenile Officer
35th Circuit Court Stoddard County
Bloomfield, Mo
02.2009 - 11.2012
- Conducted assessments to evaluate juvenile behaviors and risks for court recommendations.
- Developed individualized case plans to address youth needs and promote rehabilitation.
- Collaborated with law enforcement, schools, and community organizations to support at-risk youth initiatives.
- Mentored junior staff in effective case management strategies and compliance with legal standards.
- Led interdisciplinary team meetings to discuss progress of juvenile cases and adjust interventions as necessary.
- Conducted risk assessments for potential placements, ensuring safe environments for both juveniles and host families or facilities during temporary housing situations.
- Strengthened community partnerships by working closely with schools, mental health providers, and other stakeholders to support successful reintegration of youth into society.
Education
Master of Science - Clinical Psychology
University of Phoenix
Tempe, AZ10-2012
Master of Science - Human Services
University of Phoenix
Tempe, AZ05-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Accomplishments
- Supervised team of 20 staff members.
- Completed crisis assessment and interventions for client safety
- Member of ACI team
- Collaborated with stakeholders and peers to offer services to serve all programs of the FCC organization
- Collaborated with team of 4 in the development of Urgent Behavioral Health Care Center.
- Worked with CIT council of our community to help educate law enforcement on the struggle of those experiencing a mental health crisis.
- Certified in Postvention of Critical Incidents
- Member of the Mo. Strikeforce team and critical incident response
Certification
CPR First Aid
CPI
Dual Diagnosis of the DSM
CIT certification
Timeline
Diagnostian
FCC BH
04.2026 - Current
Director of Crisis Services
FCC BH
04.2023 - 03.2026
Clinical Manager Crisis Services
FCC BH
06.2014 - 04.2023
Care Coordinator Supervisor
FCC BH
11.2012 - 06.2014
Deputy Juvenile Officer
35th Circuit Court Stoddard County
02.2009 - 11.2012
Master of Science - Clinical Psychology
University of Phoenix
Master of Science - Human Services
University of Phoenix
Program of the Year 2023
As Director of the Urgent Behavioral Health Care Center our team was able to serve those experiencing a mental health crisis by providing immediate short term stabilization for individuals experiencing a crisis in either mental health or substance use distress. Our facility operates as a community based alternative to jails or emergency rooms by offering triage assessment and care.