Compassionate and reliable healthcare support worker with extensive experience in psychiatric care and home care. Committed to patient safety and effective communication, bringing a strong work ethic and a focus on individualized, respectful care.
Overview
18
18
years of professional experience
Work History
Psychiatric Technician
Fairmount Behavioral Health System
Philadelphia
03.2025 - Current
Supported individuals with mental health and behavioral needs through patient observation and crisis intervention.
Maintained a safe, structured environment while delivering high-quality patient care.
Demonstrated strong communication and teamwork skills, remaining calm under pressure.
Self-Employed Housekeeper
Melissa’s Magnificent Cleaning Services
Philadelphia, PA
02.2022 - 07.2025
Provided professional residential cleaning services with a strong focus on sanitation, safety, and attention to detail
Maintained clean, organized, and hygienic environments following strict cleanliness standards
Built trust with clients through reliability, discretion, and consistent high-quality service
Adapted to client needs while maintaining efficiency in fast-paced environments
Home Care Aide
AmeriChoice Home Care
Philadelphia, PA
12.2007 - 11.2024
- Provided in-home support including light housekeeping, meal prep, laundry, and sanitation
- Maintained a clean and safe living environment for clients with varying mobility levels
- Followed care plans and communicated regularly with families and supervisors
- Built lasting relationships based on trust, discretion, and respect
Education
High School Diploma -
Roxborough High School
06.2006
Surgiccal Tech - Nursing
South University
Virginia
Skills
Patient observation & safety monitoring
Development and implementation of care plans
Client dignity & confidentiality
Client relations & communication
Behavioral & mental health support
Maintaining safe, clean living environments
Personal care assistance (bathing, grooming, mobility)