Christina Davila
Houston,TX
Summary
Accomplished HR/Payroll Administrator with a proven track record at DSI Security Services, enhancing employee relations and streamlining onboarding processes. Expert in personnel file management and payroll coordination, with a knack for fostering a safe and efficient workplace. Achieved significant improvements in operational efficiency and employee satisfaction through strategic policy development and training programs.
Overview
12
12
years of professional experience
Work History
Payroll/HR Administrator
DSI Security Services
08.2022 - 11.2024
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Oversaw hiring, staffing, and labor law compliance.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Prepared new hire letters, employee contracts, and corporate policies.
- Developed and implemented onboarding and orientation programs for new employees.
- Assisted in the development of workplace policies that effectively addressed issues such as harassment prevention, equal opportunity employment, and workplace safety.
Warehouse Lead
Supreme Pet Supplies
09.2021 - 08.2022
- Trained employees on equipment operation and safety protocols.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Followed verbal and written instructions to properly move and ship products.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Oversaw daily operations and shipping and handling processes.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Picked and packed order items.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Prepared and checked outbound shipments for accuracy.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Supervised and trained new staff in performing census.
Store Administrator
HEB Grocery Store
02.2013 - 12.2020
- Maintained accurate financial records, allowing management to make informed decisions based on up-to-date information.
- Increased customer satisfaction by providing timely and efficient administrative support to store management.
- Streamlined inventory management processes for improved accuracy and reduced waste.
- Supported loss prevention efforts by monitoring security cameras and conducting routine audits of inventory control systems.
- Collaborated closely with department managers to ensure smooth daily operations within each area of the store.
- Improved operational efficiency through regular evaluation of store policies and procedures, implementing necessary changes.
- Managed payroll and employee records, ensuring accurate compensation and compliance with labor laws.
- Assisted with hiring, training and mentoring new staff members.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Handled customer complaints professionally, resolving issues quickly to maintain client satisfaction levels.
Receiving Controller
HEB Grocery Store
02.2013 - 12.2020
- Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Developed strong relationships with carriers, resulting in improved communication and timely deliveries of inbound shipments.
- Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
Education
High School Diploma -
Mercedes High School
Mercedes, TXSkills
- Employee relations
- New employee training
- Personnel file management
- Employee onboarding
- Document management
- Payroll coordination
- Employment record verification
- HR recordkeeping
- Safety control
- Employee paperwork
- Employee onboarding and offboarding
Languages
Spanish
Professional Working
Timeline
Payroll/HR Administrator
DSI Security Services
08.2022 - 11.2024
Warehouse Lead
Supreme Pet Supplies
09.2021 - 08.2022
Store Administrator
HEB Grocery Store
02.2013 - 12.2020
Receiving Controller
HEB Grocery Store
02.2013 - 12.2020
High School Diploma -
Mercedes High School
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