Christina Day
Summary
Professional Cleaner, Line Loader, and Shift Manager with extensive experience in maintaining high standards of cleanliness and managing efficient workflows. Expertise in customer service, team leadership, and safety protocols. Proactive and detail-oriented, bringing strong work ethic and deep cleaning expertise to ensure optimal client satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Professional Cleaner
Pete Mclean(Mclean Cleaning Services)
03.2019 - 08.2019
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Achieved streak-free window cleanings throughout various residential homes and commercial spaces utilizing professional tools and techniques.
- Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Upheld safety standards by using appropriate personal protective equipment when handling hazardous materials or chemicals during cleanings.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Line Loader
MLS
04.2018 - 02.2019
- Enhanced production efficiency by effectively managing line loader tasks and maintaining a smooth workflow.
- Elevated workplace safety measures vigilantly enforcing company''s guidelines leading towards fewer incidents reported across shifts.
- Supported team members in achieving daily production goals through effective communication and collaboration.
- Collaborated with supervisors to identify areas for improvement, implementing changes to enhance overall productivity.
- Maintained a safe working environment by adhering to safety protocols and reporting potential hazards.
Shift Manager
Qdoba Mexican Eats
12.2016 - 12.2017
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Excelled in every store position and regularly backed up front-line staff.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Monitored employee food handling, safety and uniform requirements.
- Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
- Maintained a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.
- Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
- Increased efficiency of kitchen operations by working closely with chefs and kitchen staff to optimize workflows and minimize food preparation times.
- Checked and monitored inventory levels to reorder items.
- Collaborated with marketing team to promote special events, increasing foot traffic during off-peak hours.
- Monitored daily cash flow, ensuring accuracy in transactions and deposits.
Education
High School Diploma -
Gaston College
Dallas, NC12.2024
Skills
- Self-Motivation and Initiative
- Strong Work Ethic
- Multitasking proficiency
- Deep cleaning expertise
- Professional Appearance
- Cash handling oversight
- Task Delegation
- Inventory Control
- Staff Training
- Food handling safeguards
- Customer Service
- Team Leadership
- Money Handling
- Sanitation
- Workplace Cleanliness
Timeline
Professional Cleaner
Pete Mclean(Mclean Cleaning Services)
03.2019 - 08.2019
Line Loader
MLS
04.2018 - 02.2019
Shift Manager
Qdoba Mexican Eats
12.2016 - 12.2017
High School Diploma -
Gaston College
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