Christina DiCiacco

• Developed and executed comprehensive social media strategies to enhance brand visibility and engagement, focusing on luxury positioning.

• Implemented paid advertising campaigns on social media platforms, optimizing ad spend for maximum ROI and increased conversions.

• Conducted trend analysis and competitor research to identify opportunities for content innovation and audience targeting.

• Provided personalized consultations to each client, delivering tailored haircuts, colors, and treatments that exceeded client expectations and fostered long-term relationships.

• Demonstrated exceptional multitasking abilities by efficiently managing client schedules, performing services, and upselling salon products, while ensuring that each guest received attentive, high-quality service.

• Worked collaboratively with the salon team to create a luxury, welcoming atmosphere, contributing to a seamless salon experience that emphasized professionalism and customer care.

• Consistently provided personalized and attentive customer service, cultivating lasting relationships with regular guests and ensuring all patrons received a welcoming, high-end dining experience
  
  • Efficiently managed multiple tasks in a fast-paced environment, handling drink orders, processing payments, and training staff while ensuring that all guest needs were met in a timely manner
  
  • Took a leadership role in training and mentoring junior bartenders, developing their skills in cocktail preparation, customer service, and time management, which resulted in improved bar efficiency and team performance during peak hours