Christina Dupre
Cedar City,UT
Summary
Dynamic cashier with proven sales expertise at Deseret Industries, adept at enhancing customer satisfaction through effective conflict resolution and product recommendations. Skilled in drawer balancing and multitasking, consistently achieving high accuracy in transactions while fostering a welcoming environment. Committed to driving sales and improving customer experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier
Deseret Industries
09.2021 - 04.2022
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Brianhead Resort
12.2013 - 05.2014
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Phone Sales Representative
Plusone Company
01.2010 - 01.2012
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Escalated concerns or advanced problem calls to management staff.
- Provided solutions to recurring issues by analyzing and resolving caller concerns.
- Completed daily cold calling and outreach to build sales pipeline.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Informed current and prospective customers of promotions and new or upgraded products.
- Built relationships with customers using strong persuasion and active listening skills.
- Developed extensive knowledge of products and services to better assist customers.
- Implemented upselling techniques to increase revenue and move product.
Education
Bachelor of Science - Criminal Justice
05.2015
Skills
Returns processing
Drawer balancing
Product restocking
Staff mentoring
Conflict resolution
Complaint resolution
Customer service
Currency counting
Sales expertise
Multitasking and organization
Certification
Victim Advocate Certificate
Timeline
Cashier - Deseret Industries
09.2021 - 04.2022
Cashier - Brianhead Resort
12.2013 - 05.2014
Phone Sales Representative - Plusone Company
01.2010 - 01.2012
Southern Utah University - Bachelor of Science, Criminal Justice