Christina Elliott
Poynette,WI
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in managing projects, programs and improvements.
Overview
9
9
years of professional experience
Work History
Project Manager, Consultant
Exact Sciences Corp
10.2023 - Current
- Managed the transition of 45 applications from an acquired company onto Exact Sciences network with tight deadlines and a quick turnaround time.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Developed and implemented strategic project plans to meet business objectives.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to stakeholders.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Verified quality of deliverables and conformance to specifications before submitting to program manager.
- Facilitated workshops to collect project requirements and user feedback.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with employees to manage performance.
Project Manager, Consultant
Farwell
11.2022 - 06.2023
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Analyzed project performance data to identify areas of improvement.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Director of Business Operations
Little Orphan's Animal Rescue
03.2020 - 11.2022
- Implemented escalation procedures to effectively handle time-sensitive issues.
- Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
- Collaborated with board of directors to develop and launch new programs, customer education, and adoption events.
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
- Promoted energetic atmosphere with purpose to drive improvements in customer care and experiences.
- Spearheaded projects by coordinating with local organizations to support animal rescue and customer education.
- Recruited, hired, mentored and trained 15-20 volunteers on business procedures, policies, duties and customer care methods.
- Devised strategies to boost adoptions and drive referrals due to excellent service resulting in new customer relationships.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Project Manager/Business Analyst, Consultant
Department Of Administration
03.2015 - 03.2020
- Drove business transformations, leveraged process methodology for smooth transitioning of State of Wisconsin’s 120+ IT software and systems into one Enterprise Resource Planning environment and impacting 35,000 employees.
- Took lead to support quick program set up through transition, transformation, and go live/day 2 operations. Develop Kaizen training programs which allow for cross functional (5 to 20 teams) team sprints which allow business owners to assist with development of their own processes and implement how they will deliver service in a unified manner.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Negotiated and managed third-party contracts related to project deliverables.
- Managed projects from procurement to commission.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Analyzed project performance data to identify areas of improvement.
- Facilitated workshops to collect project requirements and user feedback.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Created data models to support decision-making processes.
- Developed process improvement initiatives and analyzed problems to create corrective action strategy.
- Identified problems and worked with senior management to develop effective solutions.
- Recommended improvements for cross-functional projects and processes.
Education
Bachelor of Science - Marketing
University of Phoenix
Tempe, AZMaster of Arts - Organizational Management/Human Resources
Ashford University
San Diego, CACertificate in Networking & Applications - Computer Science
Coleman University
San Diego, CAAlison School
Skills
- Project Planning
- Procedure Development
- Document Management
- Risk Management
- Project Tracking
- Project Management
- Processes and Procedures
- Functional & Business Requirements
- Business Process Re-Engineering
- Conflict Management
- Cross-Functional Collaboration
- Client Relations
- Project Planning and Development
- Presentations
- Project Scope
Timeline
Project Manager, Consultant
Exact Sciences Corp
10.2023 - Current
Project Manager, Consultant
Farwell
11.2022 - 06.2023
Director of Business Operations
Little Orphan's Animal Rescue
03.2020 - 11.2022
Project Manager/Business Analyst, Consultant
Department Of Administration
03.2015 - 03.2020
Bachelor of Science - Marketing
University of Phoenix
Master of Arts - Organizational Management/Human Resources
Ashford University
Certificate in Networking & Applications - Computer Science
Coleman University
Alison School