Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Trolley DriverBus DriverAirport Shuttle DriverDispatch AssistantWork Type
Full TimeLocation Preference
On-SiteLocation: Miami, FL, US
Open to relocation: Yes
Open To Work
Christina T Faulk
CDL DRIVER
Miami,FL
Work Preference
Summary
Dynamic and reliable shuttle driver with extensive experience at LSF Shuttle, recognized for exceptional customer service and safety compliance. Proven skills in route navigation and effective communication, consistently achieving timely transport and enhancing passenger satisfaction. Committed to maintaining high standards of vehicle safety and operational efficiency.
Overview
5
5
years of professional experience
Work History
Trolley Driver
LSF Shuttle Dba American Transportation
08.2019 - 06.2024
- Operated shuttle vehicles efficiently, ensuring timely transport for passengers.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Assisted passengers with boarding and disembarking, providing exceptional customer service.
- Navigated designated routes accurately while adhering to traffic regulations.
- Communicated effectively with dispatch regarding schedule changes or delays.
- Maintained cleanliness and organization of shuttle interiors for passenger comfort.
- Documented daily logs of trips and incidents to support operational reporting.
- Collaborated with team members to improve shuttle operations and enhance service quality.
- Provided accurate route information and efficiently navigated through city streets, optimizing travel time for passengers.
- Participated in ongoing professional development opportunities to stay current on industry best practices for safe and efficient trolley operation.
- Delivered informative commentary about local points of interest along the route, enhancing passenger enjoyment and overall satisfaction ratings.
- Maintained punctual service by adhering to established schedules, minimizing delays on routes.
- Handled emergency situations with a calm demeanor, directing passengers to follow appropriate safety protocols and coordinating with first responders as needed.
- Received numerous commendations from both passengers and supervisors for outstanding customer service skills and professionalism on the job.
- Fostered positive working relationships with colleagues across departments, facilitating effective collaboration on projects when necessary.
- Coordinated with local businesses and attractions to offer special promotions for trolley passengers, driving increased ridership and contributing to the economic growth of the community.
- Monitored gauges and meters to measure speed, amperage, battery charge and air pressure in brake lines and main reservoirs.
- Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
- Completed reports for each finished shift and noted all incidents, accidents and other pertinent information for supervisors.
- Answered questions and addressed concerns from riders regarding fares and streetcar schedules.
- Moved riders to safety by directing emergency evacuation procedures during crisis situations.
- Adhered to FCC regulations when operating streetcar communication systems to announce stops and special circumstances to riders.
Bus Driver
Miami Country Day School
08.2019 - 06.2024
- Operated buses safely while adhering to traffic regulations and company policies.
- Assisted passengers with boarding and alighting, ensuring a positive travel experience.
- Performed pre-trip inspections to ensure bus functionality and safety compliance.
- Maintained cleanliness of the bus interior and exterior to promote hygiene standards.
- Adapted quickly to changing road conditions and passenger needs for optimal service.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
Airport Shuttle Driver
Safeguard Dba Transportation of America
05.2023 - 05.2024
- Navigated airport routes efficiently, ensuring timely shuttle service for passengers.
- Assisted passengers with luggage and provided excellent customer service during transport.
- Conducted pre-trip vehicle inspections to maintain safety and operational standards.
- Monitored traffic patterns and adjusted routes to minimize delays and enhance efficiency.
Education
Business Administration
City College
Fort Lauderdale, FL06.2004
Skills
- Safe driving
- Mechanical tools
- Punctuality
- Defensive driving
- Passenger assistance
- Vehicle inspection
- Route navigation
- Schedule adherence
- Emergency procedures
- Safety rules and regulations
- Yard operations
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Public transit operations
- Effective communication
- Adaptability and flexibility
- Decision-making
- Pre and Post-trip inspections
- Customer service expertise
- Self motivation
- Interpersonal skills
- Conflict resolution
- Professionalism
- Incident reporting
- Time management abilities
- Written communication
Timeline
Airport Shuttle Driver
Safeguard Dba Transportation of America
05.2023 - 05.2024
Trolley Driver
LSF Shuttle Dba American Transportation
08.2019 - 06.2024
Bus Driver
Miami Country Day School
08.2019 - 06.2024
Business Administration
City College
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