Christina Feckner
Westerville,OH
Summary
Self-starter with extensive background in Finance/Accounting, Project Management, IT/Operations, Administration, Human Resources, Customer Service, and Marketing/Sales support. Excellent interpersonal and communications skills; relates well to individuals at all levels. Adapts quickly to new systems and situations. Works exceptionally well independently, and as part of a team. Punctual, accurate, and attentive to detail. Communicates concisely in all situations. Familiar with IBM, Apple, Mac, and many other environments. Microsoft Office certified (advanced level). Advanced in Windows, Outlook, Lotus/Lotus Notes, Word, Excel, Access, PowerPoint, Visio, Project, Crystal Reports, Quicken, QuickBooks, Peachtree, PageMaker, Publisher, Timberline, Timesheets, Great Plains, MAS 90, Workday, Netsuite, Oracle, Unisys, IBM, SOX, PeopleSoft, Hyperion, VB/VBA, Six Sigma (black belt), Waterfall, Agile, Salesforce, MS SharePoint, Business Objects, PowerBI/Tableau, SQL, KRONOS, AS400, SAP, SAS, ADP payroll, and other software/systems. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
34
34
years of professional experience
1
1
Certification
Work History
VP/Director of Finance/Senior Controller/FP&L/PM
THE BOLCHER COMPANIES
10.1997 - 04.2024
- Multi-Faceted Energy/Engineering/Utilities/Real Estate/Manufacturing/Consulting Firm
- Works directly with, and supports COO, CEO, trustees, etc
- Expertise includes: GAAP principles, supervising accounting and administrative staff, benefits and payroll administration, insurance, disability, Medicare/Medicaid, pension, executive retirement planning, payables and receivables, account reconciliation, general ledger, financial/fiscal reporting and statement preparation, audit preparation, monthly financials/reporting, all tax compliance and preparation, cost accounting, budgeting, forecasting, proxy statements, 401k, 409's, IRA's, tax deferred options, expenses, year-end statements, fund preparation, annuities, all confidential information, etc
- Human resources: benefits, pension administration, worker's compensation, developed and managed ongoing activities of employees including selection, orientation, training, counseling, reviews, performance appraisals, etc
- Managed customer accounts, traveled to/from customer sites, collections, billing, purchasing, shipping/receiving, inventories, P&L, audits, control, collections, and customer service
- Accounting/Finance Analysis/Systems Database design/development, querying databases, data extraction, configuration/consolidation of reporting tools/Access/Excel/into SQL Server, etc
- 15+ years Oracle ERB and Netsuite development for budgeting/planning and complex reporting Responsible for the coordination and management of accounting system including the accurate recoding of all accounting transactions, maintaining accurate ledger balances and supporting records, and financial reporting
- Responsible for the coordination and management of the accounts payable function, including the timely and accurate recoding of payables and processing of vendor payments
- Responsible for the coordination and management of the accounts receivable function including the timely and accurate invoicing of customers, receivable collection and monitoring
- Responsible for fixed asset system and determines depreciation rates, calculates depreciation, and ensures compliance with fixed assets capitalization policy
- Calculates and posts debt transactions including interest payable, debt service payments, and amortization of premiums and cost of issuance
- Calculates and posts investment income, accrued interest receivable and related transactions
- Analyzes account balances and prepares correcting entries as needed
- Imports payroll transactions from payroll services provider; imports accounting transactions from other systems
- Prepares cost allocation schedules and posts transactions
- Reviews and audits source documents from outside sources or prepared by other accounting staff
- Responsible for the timely and accurate preparation of financial statements and performance reports for both internal and external auditing purposes
- Responsible for the preparation of Comprehensive Annual Financial Report (CAFR) including preparation of all financial statements, supporting schedules, footnote disclosure, and supplemental information
- Conducts accounting research to determine appropriate application of GAAP to financial transactions
- Maintains and updates system of internal control and accounting policies and procedures and ensures compliance with same
- Responsible for maintaining the chart of accounts and the financial accounting system fund and account structure
- Prepares pro forma financial statements, cost benefit analysis and other financial analysis as needed
- Prepares all SEC reporting, 10K's/10Q's, internal audit, and financial reports to Executive Management, the Board of Trustees, and outside parties.
Service/Marketing Manager
AMERITECH
01.1990 - 09.1997
- Served as supervisor over a unit of 100+ representatives
- Responsible for PBX, CRM, data management/forecasting, process improvement, supply regulation and management, staffing, training, coaching/role playing, and counseling/developing employees, marketing programs, sales, clerical, etc
- Monitored employees on a call system to ensure quality standards, coordinated with LEADS, system, conducted performance evaluations/reviews, KPI's, call queue reporting, and measured call flow on programmed tracking system
- Created and developed special projects, incentive programs, marketing strategies and promotional campaigns in the department to increase sales and productivity
- Performed installations and system upgrades of various products and equipment
- Managed all order fulfillment, customer service escalated calls and complaints, billing inquiries, repair issues, served as administrative coordinator in a progressive multi-functional call center
- Handles office duties including: reception, high volume of incoming/outgoing calls on a multi- line phone system; faxing, filing, copying, mail distribution, mass mailings, greeting clients, typing, shorthand, Dictaphone, proofreading, research, meetings/meeting minutes, database administration, presentations, graphing, charting, spreadsheets, etc
- Operated multi-line switchboard, CRM management
- Provided marketing and administrative support to the Direct Marketing department
- Managed all incoming/outgoing sales and customer service calls
Education
Masters in Finance -
Ohio State University
06.2002
M.B.A. in Business Administration -
Ohio State University
06.1996
Skills
- System Administration
- Human Resources Management
- Project Management
- Business Administration
- Program Management
- Change Management
- Financial Leadership
- Operations Management
- Organizational Development
Certification
- CPA
- Project Management Professional (PMP)
- Microsoft Certified Professional (MCP)
- Scrumaster (CSM)
Timeline
VP/Director of Finance/Senior Controller/FP&L/PM
THE BOLCHER COMPANIES
10.1997 - 04.2024
Service/Marketing Manager
AMERITECH
01.1990 - 09.1997
Masters in Finance -
Ohio State University
M.B.A. in Business Administration -
Ohio State University