CHRISTINA FITZULA

• Oversaw overnight care for 32 residents. Managed medication administration and lab collections. Directed phlebotomy and IV administration. Championed safety standards for resident welfare.
• Administered medications and monitored vital signs to maintain optimal health standards.
• Provided patient care and support in rehabilitation services, ensuring comfort and safety.
• Collaborated with interdisciplinary teams to develop personalized care plans for patients.
• Educated patients and families on post-discharge care procedures to enhance recovery outcomes.
• applied comprehensive knowledge of medicare and medicaid coding and rules to enhance operational objectives.

• Enhanced guest satisfaction through strategic greeting practices that foster positive experiences. Oversaw phone answering operations to reduce response times and improve customer service. Managed appointment scheduling processes for increased operational efficiency. Directed successful coordination of high-profile events, ensuring seamless execution. Strategically optimized inventory levels through effective purchasing and stocking initiatives. Drove online sales performance by implementing targeted promotional strategies.

• Achieved optimal patient recovery through dedicated management of 6 patients in a medical/surgical setting. Facilitated effective post-operative and medical care for patients with varied conditions. Contributed to improved health outcomes by supporting comprehensive patient care strategies.
• Collaborated with healthcare teams to deliver compassionate hospice services, addressing the unique needs of terminally ill patients.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Demonstrated respect, friendliness, and willingness to help wherever needed.

• Primary care of 6 patients which included full assessment and close monitoring of post op patients, IV insertion, medications, bladder scanning, catheter insertions, wound care, drain care, chest tube monitoring, documentation, frequent communication with surgeons and doctors, collaborative work with the rest of the team, and overall patient safety.
• Administered medications and monitored patient vital signs to ensure optimal recovery.
• Developed and maintained individualized care plans in collaboration with multidisciplinary teams.
• Educated patients and families on health management, treatment options, and post-discharge care.
• Streamlined patient intake processes to enhance efficiency and reduce wait times.

• Achieved high standards of patient care for six individuals through RN collaboration. Delivered medications in alignment with MD prescriptions. Executed wound care and IV insertions, contributing to optimal patient safety outcomes.
• Administered medications and treatments per physician orders and established protocols.
• Monitored patient vital signs, documenting changes for medical team review.
• Assisted in developing individualized care plans to address patient needs.
• Educated patients and families on health management and post-discharge care.
• Collaborated with interdisciplinary teams to enhance patient outcomes and experiences.
• Maintained accurate patient records using electronic health record systems.
• Trained new staff on best practices for patient care and safety procedures.
• Implemented infection control measures to safeguard patient health within the facility.

Alpha Sigma Lambda Honor Society Gamma Iota Chapter. Mount Saint Mary College Boyle Scholar Award, Perseverance Award.